IT Support Apprentice

This apprenticeship offers the opportunity to gain hands-on experience and professional training in IT Support. You will work alongside experienced professionals, receive structured training, and develop the skills necessary for a successful career in technology.

Role

Process and resolve IT support tickets
Provide technical assistance to internal staff
Learn about IT infrastructure, systems administration, and troubleshooting
Support hardware and software installation and configuration
Assist with user account management and access control

Training

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

After this apprenticeship there is the potential full-time employment for the right candidate upon successful completion of the apprenticeship

Apprenticeship Standard: Information communications technician (level 3)
Training Provider: QA LIMITED
Working Week: Days and shifts to be confirmed.
Expected Duration: 1 Year 4 Months
Positions Available: 1
Closing Date: Friday, 15th May 2026
Start Date: Friday, 22nd May 2026

Desired Skills

IT skills
Customer care skills

Qualifications

3 of any subject GCSE, grade 4+ (A* - C) (Essential)
English & Maths GCSE, grade 3+ (D or above) (Essential)

About the Employer

INSPIRE ATA LIMITED

Inspire ATA are a flexi-job provider, so you will be employed by Inspire ATA and placed with Detego Global for your apprenticeship. Detego Global are the creators of the Detego® Unified Forensics Platform, an end-to-end suite of modular digital forensics tools which are used globally by military, law enforcement, intelligence agencies and enterprise organisations. With today's investigators faced with an onslaught of digital devices and the corresponding mass of data that is created, Detego® has become the go to toolset to rapidly acquire, analyse and act on evidence and intelligence. Detego Global is proud to employ the brightest software development talent, led and supported by a world class senior management team from the military, law enforcement, government and technology fields. The company is headquartered in Horsham, United Kingdom with additional offices in Washington, USA, Singapore and Johannesburg, South Africa.

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