Level 3 Business Administration Apprenticeship – Cogent Hire Limited
This Business Administration Apprenticeship offers hands-on experience supporting case managers, handling customer communications, and assisting with IT support. It is an excellent opportunity to develop administrative, organisational, and problem-solving skills while gaining valuable workplace experience in a professional environment.
Role
- General administrative tasks to keep the company moving forward
- High accuracy data inputting
- Resolution of various IT user support issues
- Send customer feedback surveys and manage the responses
- Produce any documentation or correspondence to the company standard
- Achieve individual and team KPIs and SLAs
- Deal with inbound and outbound calls and other incoming enquiries from customers in a professional manner
- Accurate information capture to update our claims handling system and third party portals accordingly
- To undertake any other duties consistent with the role
Training
Potential full-time employment within the practice for the right candidate upon successful completion of the apprenticeship.
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- LET ME PLAY LIMITED
- Working Week
- Monday - Friday 9.00am - 3.30pm.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Monday, 31st August 2026
- Start Date
- Monday, 7th September 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
Qualifications
- English GCSE, grade A*-C/9-4 or Level 2 equivalent (Desired)
- Maths GCSE, grade A*-C/9-4 or Level 2 equivalent (Desired)
About the Employer
INSPIRE ATA LIMITED
Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.