Level 3 ICT Apprenticeship
We are seeking an enthusiastic and motivated individual to join our team through an 18-month apprenticeship programme, specialising in Information Communications. This is an exciting opportunity to gain hands-on experience and professional training while building a strong foundation for a career in technology.
Role
- Process and resolve IT support tickets
- Provide technical assistance to internal staff
- Learn about IT infrastructure, systems administration, and troubleshooting
- Support hardware and software installation and configuration
- Assist with user account management and access control
Training
Possible full time role on completion.
Progression routes include:
- IT Support Technician
- Service Desk Analyst
- 2nd / 3rd Line Support Engineer
- IT Systems Administrator
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- QA LIMITED
- Working Week
- Monday - Friday, 9.00am - 5.30pm (1 hour for lunch)
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Thursday, 30th April 2026
- Start Date
- Monday, 11th May 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Patience
Qualifications
- English GCSE, grade A*-C/9-4 or Level 2 equivalent (Desired)
- Maths GCSE, grade A*-C/9-4 or Level 2 equivalent (Desired)
About the Employer
INSPIRE ATA LIMITED
Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.