Level 3 IT Solutons Technician Apprenticeship – St Peters CofE Academy
This apprenticeship offers hands-on experience supporting the Academy's IT systems, helping to maintain a secure and efficient digital learning environment for staff and students.
Role
Main Duties:
The duties may change over time as requirements and circumstances change. The post-holder may reasonably be expected to undertake other duties commensurate with the level of responsibility from time to time.
Duties will include:
- To provide day to day support, contributing to ensuring effective and efficient operation of the IT systems, for administration, and teaching and learning, throughout the Academy
- To operate the IT helpdesk system, ensuring that records are kept of issues identified, and that suitable solutions are recommended, seeking guidance from line manager where needed
- To carry out routine IT tasks and activities as delegated by the Line Manager
- To provide support for IT hardware, software, network and operating system problems and queries for both staff and pupils
- To assist in installing and maintaining the Academy’s hardware to include all network / servers / workstations / data projectors / printers and teaching aides
- To assist teachers and pupils within the classrooms as requested by via the line manager
- To provide ICT technical support for Academy events and activities including internal events such as staff briefings, staff training
- To support the use of online learning systems and platforms, as well as online media and marketing activities
- To assist with the support and maintenance of ICT technical requirements which may include hardware installation, infrastructure change and / or software installation and updates.
- To carry out routine maintenance tasks in accordance with Academy protocols
- To ensure backup procedures are followed
- To assist in monitoring and identifying threats to information security, including the student misuse of computers, and to report these to the relevant parties
All staff are expected to:
- Promote and support the distinctive Christian character of the Academy as demonstrated through its ethos and worship, service to the community, promotion of spiritual and moral values and its commitment to community cohesion
- Understand the concept of in loco parentis and be concerned for the development and well-being of each student as a whole person through pastoral and spiritual leadership
- Take responsibility for their own professional development and support that of colleagues where appropriate
- Engage in the Academy appraisal process and support colleagues in achieving their own targets where appropriate
- Follow Trust policy and procedures in relation to keeping children safe in education
Training
Training:
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Potential progression into permanent IT support roles within the Trust or wider IT sector, subject to performance and organisational needs.
- Apprenticeship Standard
- IT solutions technician (level 3)
- Training Provider
- QA LIMITED
- Working Week
- Monday - Friday 8.00am - 4.00pm (30 minute lunch break).
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Friday, 16th October 2026
- Start Date
- Monday, 26th October 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Presentation skills
- Number skills
- Team working
Qualifications
- English GCSE, grade 4–9 (A*–C) (Essential)
- Maths GCSE, grade 4–9 (A*–C) (Essential)
About the Employer
INSPIRE ATA LIMITED
Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.