Apprentice IT Engineer
Are you eager to start a career in IT? We're looking for a friendly, energetic team player who’s focused on career growth and personal development. Our supportive team is excited to help the next IT apprentice thrive. Could that be you? Are you looking to kickstart your career in IT? Look no further than ICU IT.
Role
Key responsibilities:
- Have the responsibility of the Primary Customer Contact (PCC) to specified customers and being the primary support to these customers
- Work with the Systems Manager in promoting the development of PCC customers’ IT facilities
- To complete maintenance schedules as specified by the Systems Manager, to record results and highlight exceptions for further action
- To check backup results for all customers, as directed by the Systems Manager
- Produce and maintain support tickets, site and system documentation to the company standards
- Design and manage Customer Projects as identified by the Systems Manager including software patch and upgrade roll-outs
- To comply with all technical and engineering standards specified by the Systems Manager and to contribute to the development of these standards to enable continual improvement of the company
- Attend and successfully complete your apprenticeship training programme
- Responsibility for specific technical expertise as defined by the Systems Manager
Training
- Level 3 Information Communications Technician Apprenticeship Standard
- On-demand training resources via Pluralsight platform
- Best-in-class remote training via Zoom
- Full support from Digital Skills Coach
- For someone looking to progress their role, the IT apprentice roles naturally leads into roles such as: IT Technician, Field Technician and Third Line support
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- ALTHAUS DIGITAL LIMITED
- Working Week
- Monday - Friday, 8.30am - 5.00pm.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Tuesday, 1st July 2025
- Start Date
- Friday, 1st August 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Analytical skills
- Team working
- Initiative
Qualifications
- English GCSE, grade C / 4 (Essential)
- Maths GCSE, grade C / 4 (Essential)
About the Employer
INTEGRATED COMPUTER UTILITIES LTD
ICU IT are proud to provide IT support to clients across Derby, Nottingham, Leicester, Sheffield, Stafford, South Yorkshire and the surrounding areas. Regardless of the industry you work in, you’ll be able to count on our expert team to provide you with first-class IT solutions that’ll expertly meet your individual business needs and requirements.
- Company
- INTEGRATED COMPUTER UTILITIES LTD
- Location
- GLENEAGLES HOUSE, VERNON GATE, DERBY, DERBYSHIRE, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000 a year
- Posted
- Company
- INTEGRATED COMPUTER UTILITIES LTD
- Location
- GLENEAGLES HOUSE, VERNON GATE, DERBY, DERBYSHIRE, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000 a year
- Posted