Technical Admin Support Apprentice
This is a fantastic opportunity to join a successful IT business based in Ilkeston as their new Technical Admin Support apprentice. The role will be key to providing support to our team of technical experts and will involve workshop management (ensuring workshop jobs are booked in allocated to engineers and turned around in sufficient time).
Role
- General Administrative duties
- Receiving and booking in stock, updating stock system and allocating to jobs.
- Management of stock.
- Workshop management – ensuring workshop jobs are booked in allocated to engineers and turned around in sufficient time.
License renewals (Veeam, 3CX, firewalls, Microsoft license checks). - Domains and Hosting, ensuring domains are renewed, hosting renewed, SSLs renewed.
- Asset management and tracking (loans etc).
- Management of equipment recycling and destruction (inc destruction certificates).
- Arranging delivery of equipment to customers (shipping).
- Phone number porting, LOA forms, timing of number ports etc.
- Management of broadband installations and migrations, arranging Openreach visits with clients, ensuring IDT engineer visits booked when required, ensuring hardware delivered in time.
- Management of mobile services (SIM card assignment, number porting, delivery of SIMs/devices to customers).
- RMA administration, liaising with suppliers to resolve issues with faulty goods.
Training
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected
to work towards the (Business Administrator Level 3 ), with support from your employer and the Chesterfield College Group.
Full time position with company. Continual training and development.
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- CHESTERFIELD COLLEGE
- Working Week
- Monday to Friday, 9.00am - 5:30pm.
- Expected Duration
- 1 Year 3 Months
- Positions Available
- 1
- Closing Date
- Saturday, 31st May 2025
- Start Date
- Sunday, 1st June 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Qualifications
- English GCSE, grade 4/C (Essential)
- Maths GCSE, grade 4/C (Essential)
About the Employer
INTERACTIVE DATA TECHNOLOGY LTD
Let's be honest, some IT companies can feel like chatbots programmed with tech speak. Not here, we're all about the human touch. Sure, we geek out a bit over cool tech, but that's just the means to an end. We do care about understanding your business, your goals, and (of course) your tech pain points. Think of us as your IT translator, turning your needs into real solutions that drive success and transform your IT and communications. We listen, we understand, and most importantly, we make it all work seamlessly for you. No Pain. Just gain.
- Company
- INTERACTIVE DATA TECHNOLOGY LTD
- Location
- UNIT 1A, MERCIAN PARK, MERCIAN CLOSE, ILKESTON, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,685.50 a year
- Posted
- Company
- INTERACTIVE DATA TECHNOLOGY LTD
- Location
- UNIT 1A, MERCIAN PARK, MERCIAN CLOSE, ILKESTON, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,685.50 a year
- Posted