IT Support Apprentice
We are looking for motivated, hard-working people who are passionate about a career in technology. Supporting the Technical Team, you will be providing general assistance to the schools including onsite repairs and commissioning of equipment, documentation, 1st Line support leading to 2nd line both onsite and remotely.
Role
Supporting the Technical Team, in various locations within Hertfordshire and surrounding counties you will be providing general assistance to the schools including onsite repairs and commissioning of equipment, documentation, 1st Line support leading to 2nd line both onsite and remotely.
You will be exposed to a range of technologies including networking, wireless, desktop devices, audio visual systems and a range of software platforms, alongside the structured training program in conjunction with Apprenticeship Training.
Duties in this role will include:
- Hardware and software repairs
- Installation of hardware and software
- Configuring and installing network infrastruture
- Carry out network documentation and reporting
- Configuring and monitoring cloud services
- Assisting with sourcing spare parts and replacement equipment
- Assisting Technical team with maintenance tasks and installs
Training
- Solveway offer live-classroom learning through our on-line portal with a qualified IT Tutor. You will also have a dedicated IT work coach
- Training will be typically 1 day a week and you will be studying for the ICT Level 3 qualification on an apprenticeship
- We are looking to offer full-time employment upon successful completion of the apprenticeship. We believe in developing our talent internally and have a clear and personalised progression route for each of our employees which is reviewed annually
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- SOLVEWAY LIMITED
- Working Week
- Monday - Friday, 9.00am - 5.00pm.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Tuesday, 27th May 2025
- Start Date
- Wednesday, 28th May 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Qualifications
- English GCSE or equivalent, grade 4-9 (Essential)
- maths GCSE or equivalent, grade 4-9 (Essential)
About the Employer
INTERM IT (UK) LIMITED
Interm IT is an Exclusively Educational IT Support Company. We take pride in the support that we offer to all of our schools. Interm IT has been supporting schools for over 25 years; our managed service helps schools who want reliable technology to support their educational environment by providing dedicated consultants as an extended member of their team, backed up by our in-house support desk and the use of cloud-based monitoring tools. Interm IT supports schools of all levels from Nursery to the sixth form in the south-east of England.
- Company
- INTERM IT (UK) LIMITED
- Location
- Unit 1, Park Farm Industrial Estate, Ermine Street, Buntingford, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £19,000 a year
- Posted
- Company
- INTERM IT (UK) LIMITED
- Location
- Unit 1, Park Farm Industrial Estate, Ermine Street, Buntingford, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £19,000 a year
- Posted