Event Systems Digital Lead
Role Overview
We are seeking a proactive, organised and digitally confident Event Systems Digital Lead to support the digital infrastructure and attendee experience across our international B2B conferences and exhibitions.
This role will take ownership of attendee-facing systems and digital event platforms, including registration systems, event websites, portals, event apps, attendee databases, digital content uploads, reporting and user experience support.
The successful candidate will play a key role in ensuring a smooth and professional delegate journey from registration through to on-site participation and post-event engagement.
This is a hands-on coordination role suited to someone who enjoys engaging with technology platforms, problem solving, data management and working in fast-paced live event environments.
Key Responsibilities
Delegate Registration & Database Management
· Manage delegate registration systems and attendee databases
· Monitor registration activity and attendee reporting
· Coordinate attendee data imports, exports, cleansing and migration between systems
· Maintain accuracy and consistency of attendee information across platforms
· Support badge data preparation and attendee list management
· Troubleshoot delegate registration, login and access issues
· Support data handling, GDPR compliance and internal database organisation
· Coordinate exchange of payment processing information with Accounts Team
Event App Management
· Manage setup and configuration of event mobile applications
· With the help of the events team, coordinate attendee, speaker, exhibitor and sponsor uploads into app platforms
· Upload and maintain agendas, schedules, speaker profiles, maps, networking features and announcements
· Coordinate app content updates and ensure consistency across digital platforms in coordination with the Marketing Manager
· Test app functionality and user experience prior to launch
· Assist delegates with app-related support and troubleshooting ahead of and during live events
· Coordinate push notifications and live updates during events
· Monitor app engagement and post-event analytics
· Liaise with app providers and external technology suppliers to keep abreast of technology/industry developments
Website, Portal & Digital Platform Management
· Maintain and update event websites, portals and attendee platforms
· Upload and refresh digital content in coordination with the team, including:
- Speaker profiles
- Agendas
- Exhibitor listings
- Sponsor information
- Event resources
- Announcements
- News updates
· Embed forms, registration links, surveys, videos and integrations into websites and portals
· Coordinate content consistency across websites, registration systems, apps and digital platforms
· Monitor website usage, visitor behaviour and engagement analytics
· Support SEO improvements and Google search visibility for event websites
· Identify opportunities to improve user journeys and attendee experience across digital platforms
· Perform testing and quality assurance checks across attendee-facing systems
Skills & Experience
Essential
· Strong organisational and multi-tasking skills
· Excellent attention to detail
· Strong written and verbal communication skills
· Comfortable working across multiple digital platforms and systems
· Experience using website CMS platforms or digital content management systems
· Experience managing spreadsheets, databases and data imports/exports
· Strong troubleshooting and problem-solving abilities
· Ability to work independently and manage deadlines in fast-paced environments
· Proficiency in Microsoft Office, particularly Excel
· Familiarity with event registration systems and event apps
· Familiarity with CRM systems and attendee databases
· Knowledge of SEO and Google Analytics
· Basic understanding of website editing and embedding forms/integrations
· Basic understanding of HTML or no-code website builders
Desirable
· 2+ years' experience within conferences, exhibitions, trade shows or live events
· Experience managing attendee-facing digital platforms
Personal Attributes
· Proactive and solutions-oriented
· Highly organised and detail-focused
· Adaptable and willing to learn new systems
· Calm under pressure
· Strong sense of ownership and accountability
· Collaborative and professional approach
· Comfortable working within fast-paced live event environments
About the Role
This role focuses specifically on attendee-facing systems and digital event platforms. It is not a marketing or exhibitor management role, but rather a specialised coordination position supporting the digital delegate experience and operational event systems behind international conferences and exhibitions.
As part of a small and collaborative team, the successful candidate will be expected to provide flexible support across a range of event activities and projects as required.
The role will evolve alongside the company’s growing portfolio of international events and digital event platforms.
About the Company
International Mining Events Ltd was born out of a necessity to connect market participants in niche mining technology spaces. Founded by the team that established the globally recognised B2B mining publication, International Mining, it has grown to become a trusted and respected events business with a deep understanding of the mining technology industry, as well as what it takes to create a successful conference and exhibition on a global scale.
International Mining Events Ltd.'s flagship event, The Electric Mine, is the world’s only event focused specifically on mine electrification. It continues to attract some 750 attendees every year, seven years after the inaugural event. The business is now launching a second event, The AI Mine, with similar aspirations of bringing invested parties to one global location every year to discuss the latest developments in this evolving segment of the market.
Produced by a small, dynamic and close-knit team, our events go beyond the headlines, tackling the technical realities of deploying new technology at mine sites.