Apprentice Digital Support Technician

We are seeking a proactive and detail-oriented individual to join our commercial team.

This role is essential for ensuring smooth operations within the purchasing and sales teams, providing critical data analysis and administrative cover, and supporting new product research.

Role

Key Responsibilities:

  • Conduct data analyses, producing reports to inform commercial decision-making
  • Develop and maintain SQL-based reports using ERP systems and Power BI Report Server (PBIRS)
  • Perform new product research to help identify opportunities
  • Assist with purchasing and sales meeting preparations, including maintaining detailed Excel spreadsheets and data sets
  • Ensure accurate and timely reporting for management and stakeholders
  • Provide comprehensive administrative and operational support to the commercial team including covering for the admin team when necessary

Ideal Skills & Experience:

  • SQL (Structured Query Language)
  • Microsoft Excel skills (pivot tables, formulas, data analysis)
  • Commercially minded
  • Microsoft Office Suite, including PowerPoint for presentations
  • Analytical and problem-solving skills
  • Ability to prioritise and work under pressure

Desirable Attributes:

  • Familiarity with procurement processes, supply chain management and reporting tools
  • Experience with ERP systems
  • Experience with Power BI Report Server (PBIRS)
  • Strong communication and organisational skills
  • Analytical mindset with attention to detail
  • Ability to work independently and as part of a team
  • Problem-solving skills and proactive approach
  • Adaptability to changing priorities and deadlines

Training

  • Level 3 Digital Support Technician apprenticeship - learning is performed at the employer's office and during working hours
  • Level 2 Functional Skills in maths and English (if required)
  • A full-time and permanent role is expected following completion of the apprenticeship
  • This role is also supporting further skills development and progressions to Level 4 apprenticeships and higher levels
Apprenticeship Standard
Digital support technician (level 3)
Training Provider
INVOLVE SELECTION LIMITED
Working Week
Monday - Friday, 9.00am - 5.30pm
Expected Duration
1 Year 3 Months
Positions Available
1
Closing Date
Friday, 8th May 2026
Start Date
Friday, 15th May 2026

Desired Skills

  • Communication skills
  • Analytical skills

Qualifications

  • Maths and English GCSE, grade C (4) or above (Desired)

About the Employer

INVOLVE SELECTION LIMITED
Our client is a large, well-established employer operating in the healthcare industry

Job Details

Company
INVOLVE SELECTION LIMITED
Location
Middlemore Lane West, Aldridge, Walsall, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£18,000 a year
Posted