IT Support Apprentice - Lancing
As an IT Helpdesk Apprentice, you will play a vital role in providing technical support and assistance to end-users within the organisation. You will work under the guidance and supervision of experienced IT professionals, learning and developing your skills in troubleshooting and resolving various technology-related issues.
Role
The successful candidate will be working within the technical services side of our business; Testing, configuring and fault-finding on a huge range of technology-related hardware. Ideal candidate should have some basic knowledge and more importantly a keen interest in laptops, desktop PC’s, Apple hardware and server technologies
Typical roles and responsibilities include;
- Desktop PC and laptop software builds and imaging
- Testing and fault finding of various IT and audio
visual hardware - Providing hard drive / solid state disks erasure and destruction techniques and processes
- Erasing and configuring network infrastructure hardware
Auditing and logging IT and audio-visual hardware - Maintaining stocks of equipment
- Following in-house procedures from start to finish
Training
- Level 3 Information Communications Technician Apprenticeship qualification
- Functional Skills in maths and English, if required
- Blended on/off the job training and location to be confirmed
- Full-time employment is expected once the apprenticeship is complete
- Further training opportunities with Higher Level Apprenticeships are also available
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- INVOLVE SELECTION LIMITED
- Working Week
- Monday - Friday, 9.00am - 5.00pm.
- Expected Duration
- 18 Months
- Positions Available
- 1
- Closing Date
- Monday, 1st July 2024
- Start Date
- Monday, 8th July 2024
Desired Skills
- Communication skills
- IT skills
- Customer care skills
- Problem solving skills
- Logical
- Team working
Qualifications
- Maths and English GCSE or equivalent, grade C (4) or above (Essential)
About the Employer
INVOLVE SELECTION LIMITED
Our company has focused on building a team of IT specialists and experienced support technicians to provide effective support, both internally and externally.
- Company
- INVOLVE SELECTION LIMITED
- Location
- 47 Chartwell Road, Lancing Business Park, Lancing, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,000.00
- Posted
- Company
- INVOLVE SELECTION LIMITED
- Location
- 47 Chartwell Road, Lancing Business Park, Lancing, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,000.00
- Posted