Programme Lead - Repairs System (Housing)

Job Title: Programme Lead - Repairs System

Organisation Overview:

Our Client operates within the technology sector, specialising in innovative repair and maintenance solutions essential to modern infrastructure and industrial processes. Known for fostering a culture of excellence, collaboration, and continuous improvement, they are recognised for their dynamic environment that encourages growth and values employee contributions. Committed to innovation and sustainability, Our Client provides a supportive workplace with outstanding benefits and opportunities for career advancement, making it an excellent place to develop your expertise.

Role Summary:

In response to growing strategic initiatives, Our Client is seeking an experienced Programme Lead to direct and oversee their Repairs System programme. This pivotal role is designed to shape the future of repair operations, enhance system efficiency, and support the organisation's commitment to operational excellence. The successful candidate will have the chance to influence impactful projects that underpin critical service delivery, working within a forward-looking company at the forefront of technological advancement.

Responsibilities:

• Lead the planning, execution, and delivery of repairs system programmes, ensuring alignment with organisational goals.
• Develop detailed project timelines, budgets, and resource plans to facilitate smooth operations.
• Coordinate cross-functional teams, stakeholders, and external partners to achieve programme milestones.
• Implement best practices and continuous improvement initiatives to optimise repair processes.
• Monitor project progress, identify risks, and mitigate issues proactively to ensure successful outcomes.
• Maintain comprehensive documentation and reporting for senior management, ensuring transparency and accountability.
• Drive innovation by exploring new technologies and methods to enhance repair cycle times, quality, and cost-efficiency.
• Foster a team-oriented environment, mentoring and motivating staff involved in programme activities.

Essential Skills & Experience:

• Proven track record in leading complex programmes within repair, maintenance, or industrial systems.
• Strong project management expertise, with practical knowledge of methodologies such as PRINCE2, PMI, or Agile.
• Excellent communication skills, able to engage and influence a broad range of stakeholders.
• Demonstrable experience managing multidisciplinary teams and large-scale projects.
• Ability to interpret technical data and translate it into strategic programme actions.
• Solid understanding of repair processes, system integration, and operational workflows.
• Degree-level qualification in Engineering, Business, or a related discipline.

Desirable Skills & Experience:

• Certification in programme management or related fields (eg, PMP, MSP).
• Experience with digital repair systems or Asset Management Software.
• Knowledge of industry standards and regulations relevant to repair services.
• Strong problem-solving skills and a proactive approach to continuous improvement.