Salesforce Service Cloud Voice Consultant
Salesforce Service Cloud Voice Consultant Location Do you have the following skills, experience and drive to succeed in this role Find out below.
- (London) Role Overview We are seeking a Salesforce Consultant with hands-on experience in Service Cloud Voice to work with clients to design and implement contact centre solutions using Salesforce, Amazon Connect, and Agentforce, helping them improve how they engage with their customers. Key Responsibilities Designing and delivering Service Cloud Voice solutions Configuring and customising Salesforce Service Cloud Voice Supporting go-lives and post-implementation improvements Core Requirements 5 years' experience with Salesforce Service Cloud or contact centre platforms Practical experience with Service Cloud Voice and ideally Amazon Connect or similar telephony platforms Strong understanding of contact center operations. Experience with telephony, CTI, or AWS tools is beneficial Ready to make a difference? xkybehq Apply now and help non-profits achieve their goals through cutting-edge Salesforce solutions!
- (London) Role Overview We are seeking a Salesforce Consultant with hands-on experience in Service Cloud Voice to work with clients to design and implement contact centre solutions using Salesforce, Amazon Connect, and Agentforce, helping them improve how they engage with their customers. Key Responsibilities Designing and delivering Service Cloud Voice solutions Configuring and customising Salesforce Service Cloud Voice Supporting go-lives and post-implementation improvements Core Requirements 5 years' experience with Salesforce Service Cloud or contact centre platforms Practical experience with Service Cloud Voice and ideally Amazon Connect or similar telephony platforms Strong understanding of contact center operations. Experience with telephony, CTI, or AWS tools is beneficial Ready to make a difference? xkybehq Apply now and help non-profits achieve their goals through cutting-edge Salesforce solutions!