User Researcher - into FCDO
SC Cleared User Researcher - Central Government Active SC Clearance Required A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
6 Month Contract with likely extension
London
Start Date: ASAP
£550-£650 per day, Inside IR35 (Depending on Experience)
Our client is a technology-led consultancy delivering secure digital services and transformation programmes across the UK Central Government and Defence sectors.
They are currently seeking an SC Cleared User Researcher to support the delivery of a high-profile digital programme. Working within a multidisciplinary team, you will help ensure services are designed around genuine user needs, generating evidence and insights that inform service, policy and product decisions throughout the delivery lifecycle.
This role will suit someone with strong public sector experience who is comfortable working closely with Service Designers, Interaction Designers, Product Managers and Technical Delivery teams throughout the full service lifecycle.
What you'll do: Plan and deliver qualitative and quantitative user research activities
Conduct interviews, usability testing, workshops and user engagement sessions
Analyse and synthesise research findings into actionable insights
Develop personas, user needs and journey maps to influence service design
Work collaboratively within Agile delivery teams to shape and improve services
Ensure research aligns with GDS standards and best practice
Facilitate stakeholder engagement sessions and communicate research findings effectively
Support services through Discovery, Alpha, Beta and Live phases
Key requirements: Active SC Clearance, used within the last 12 months
Experience delivering User Research services within Central Government or Defence environments
Strong understanding of GDS Service Standards xehkeey and Government Design Principles
Experience planning and conducting a range of qualitative and quantitative research methods
Comfortable working within multidisciplinary Agile teams
Strong stakeholder engagement and communication skills
Desirable experience: Defence Digital, MOD, Home Office or wider National Security experience
Experience supporting GDS service assessments
Knowledge of accessibility, inclusive research and assisted digital needs
If you hold active SC clearance, please don't hesitate to apply as I will be sending suitable CVs to the client ASAP.
6 Month Contract with likely extension
London
Start Date: ASAP
£550-£650 per day, Inside IR35 (Depending on Experience)
Our client is a technology-led consultancy delivering secure digital services and transformation programmes across the UK Central Government and Defence sectors.
They are currently seeking an SC Cleared User Researcher to support the delivery of a high-profile digital programme. Working within a multidisciplinary team, you will help ensure services are designed around genuine user needs, generating evidence and insights that inform service, policy and product decisions throughout the delivery lifecycle.
This role will suit someone with strong public sector experience who is comfortable working closely with Service Designers, Interaction Designers, Product Managers and Technical Delivery teams throughout the full service lifecycle.
What you'll do: Plan and deliver qualitative and quantitative user research activities
Conduct interviews, usability testing, workshops and user engagement sessions
Analyse and synthesise research findings into actionable insights
Develop personas, user needs and journey maps to influence service design
Work collaboratively within Agile delivery teams to shape and improve services
Ensure research aligns with GDS standards and best practice
Facilitate stakeholder engagement sessions and communicate research findings effectively
Support services through Discovery, Alpha, Beta and Live phases
Key requirements: Active SC Clearance, used within the last 12 months
Experience delivering User Research services within Central Government or Defence environments
Strong understanding of GDS Service Standards xehkeey and Government Design Principles
Experience planning and conducting a range of qualitative and quantitative research methods
Comfortable working within multidisciplinary Agile teams
Strong stakeholder engagement and communication skills
Desirable experience: Defence Digital, MOD, Home Office or wider National Security experience
Experience supporting GDS service assessments
Knowledge of accessibility, inclusive research and assisted digital needs
If you hold active SC clearance, please don't hesitate to apply as I will be sending suitable CVs to the client ASAP.