Digital & Technology Director (Immediate start)

Digital & Technology Director (Immediate start)

A high-growth, consumer-led services organisation is seeking a Digital & Technology Director to lead its digital transformation and technology strategy driving innovation, efficiency, and customer experience across a nationwide operation.

Operating across 100+ UK sites, this business is investing heavily in technology to support ambitious expansion plans. Responsible for a multi-million combined CapEx and OpEx budget, this is a hands-on strategic leadership role overseeing internal and external technology delivery, vendor management, and digital evolution.

Location: Stratford-Upon-Avon District (Hybrid / flexible onsite)

The Opportunity

The Digital & Technology Director will shape and deliver the technology roadmap across the organisation modernising systems, strengthening vendor partnerships, and ensuring digital investments deliver measurable business outcomes.

Projects in flight and planned include multiple system upgrades / transformations, app and website modernisation, network refresh, and automation initiatives all focused on enhancing efficiency, data insight, and the overall customer journey.

This position will suit a commercially minded technology leader from a consumer-driven or service-oriented environment.

Key Responsibilities

• Define and deliver the digital and technology strategy aligned to business growth goals.
• Lead and mature vendor relationships negotiating contracts, driving accountability, and ensuring ROI .
• Oversee strategic programmes spanning infrastructure, cloud, CRM, ERP, and customer-facing digital platforms .
• Partner with key business stakeholders to enable data-driven decision-making and operational improvement .
• Build and develop a high-performing, cross-functional digital and IT team.
• Champion a culture of innovation, ownership, and continuous improvement.

About You

• Senior leader with experience as Digital, Technology, or IT Director / CTO in a consumer-led or service business.
• Proven track record delivering enterprise-scale digital transformation and modernisation.
• Strong vendor management and negotiation skills, with commercial ownership of significant budgets.
• Hands-on, delivery-focused mindset with the ability to operate strategically.
• Strong stakeholder management and communication skills.

A rare opportunity to shape the future digital landscape of a trusted, fast-scaling organisation blending commercial leadership, technical strategy, and real-world impact.

The client is looking to onboard the successful individual ASAP and will be unable to wait for individuals to serve a lengthy notice period.

I look forward to hearing from you.