People Operations & HR Manager (MSP)

People Operations & HR Manager

Hybrid | Commutable to Nottinghamshire, Manchester or Leeds

£40,000 + Long-Term Progression Opportunity

We’re supporting a fast-growing Managed Services & Technology business currently on an aggressive growth journey through acquisition, with plans to acquire multiple businesses over the next few years.

As part of that growth, they’re looking to hire a People Operations & HR Manager to help build structure, consistency and operational maturity across the group as the business scales.

This is a genuinely exciting opportunity for someone looking to grow their career long term within a scaling technology/MSP environment, with a clear pathway into future Head of People / HR Director level responsibility as the organisation expands.

The business currently sits around 60–70 employees and is expected to scale significantly through M&A activity over the coming years. They’re therefore looking for somebody comfortable operating in a fast-paced, evolving environment where people processes, culture and operational structure need to continuously mature alongside growth.

The role will take ownership across the full employee lifecycle and day-to-day people operation, including:

• HR operations and administration

• Recruitment, onboarding and offboarding

• Performance management, one-to-ones and appraisal processes

• Employee relations and wellbeing

• HR systems, reporting and people data

• Policy, compliance and process ownership

• Supporting managers with performance processes, accountability and people development frameworks

• Supporting leadership development and succession planning

• Helping integrate acquired businesses into standardised people processes and culture frameworks

• Supporting engagement initiatives, company culture and retention strategies

You’ll work closely with senior leadership and play a key role helping shape the people function as the wider group continues to grow through acquisition.

The business is looking for someone who is:

• Comfortable operating within a technology, MSP, telecoms or service provider environment

• Process-driven but personable

• Organised, proactive and commercially aware

• Comfortable building trust across different personalities and teams

• Happy operating in a hands-on environment where no two days look the same

• Interested in long-term progression and helping shape a growing business

Previous experience within MSP, managed services, telecoms or broader technology environments would be highly beneficial.

This role would suit somebody looking to step into a broader operational HR/People role with genuine autonomy, visibility and progression opportunity as the business scales over the coming years.

Please reach out to learn more!