Sales Development Representative (IT, Managed Services)

New Business Account Manager – IT Services & Managed Solutions (multiple roles)

Office-Based – West Yorkshire + client engagement

Permanent

£30k – 45k basic / dependent on experience + £20-30k comms uncapped first year

Company Overview

This established and high-performing UK Managed Services Provider supports over 2,500 customers nationwide across Cloud, IT Infrastructure, and Managed Services.

With a strong reputation for service excellence and customer retention, the business is entering a key growth phase, investing in sales capability to further expand its footprint across multiple sectors.

The organisation offers a collaborative, high-performance culture with a clear focus on revenue growth, customer success, and long-term strategic partnerships.

The Role

This is a client-facing, revenue-generating New Business Account Manager position within a growing IT services environment.

You will take ownership of a portfolio of customers while actively driving new business opportunities, managing the full sales lifecycle, and building long-term, value-led relationships.

This role is consultative and commercially driven, suited to someone who thrives on developing partnerships, identifying opportunities, and delivering measurable outcomes for customers.

Key Responsibilities

• Own and develop a portfolio of customers, driving revenue growth and retention
• Build strong, long-term relationships with key stakeholders across multiple levels
• Identify, develop, and close new business opportunities within your territory
• Manage the full sales lifecycle from opportunity identification through to delivery
• Proactively generate and maintain a healthy, sustainable sales pipeline
• Identify and convert cross-sell and up-sell opportunities across IT solutions and services
• Prepare and deliver quotations, proposals, and bid documentation
• Act as a trusted advisor, aligning solutions to customer business and IT objectives
• Deliver accurate forecasting and pipeline reporting to senior leadership
• Maintain high levels of customer satisfaction through proactive engagement
• Ensure adherence to internal processes and compliance standards (including ISO frameworks)
• Maintain strong knowledge of the IT market and evolving technology landscape
• Effectively utilise CRM systems to manage pipeline, activity, and customer engagement

What We’re Looking For

• Proven experience in IT sales, account management, or business development
• Strong track record of both winning new business and growing existing accounts
• Consultative sales approach with the ability to understand customer challenges and align solutions
• Commercially astute with strong negotiation and closing skills
• Excellent relationship-building and stakeholder management capability
• Confident managing multiple opportunities and priorities simultaneously
• Target-driven, motivated, and results-focused mindset
• Strong communication and presentation skills
• Full UK driving licence and access to a vehicle

What’s On Offer

• Competitive base salary with uncapped commission structure
• Strong earning potential aligned to performance
• Pension scheme
• Tailored professional and personal development plan
• Up to 10 days training per year relevant to your role
• Regular team events, incentives, and social activities
• Paid birthday leave
• Employee referral scheme