QA Administrator Apprentice
Working as part of an experienced team, you will be based at our Crewkerne office supporting our quality assurance team with the day-to-day running of the department involving managing the quality aspects of the business, and opportunities to be involved with other aspects of the business and cross-functional team projects are a regular occurrence.
Role
- Ensuring ‘Best in Class’ customer service is provided to all internal and external customers.
- Supporting the QA department in the effective and timely resolution of customer complaints and returns.
- Dealing directly with customer enquiries relating to outstanding investigations and product compliance.
- Processing the non-conformance reports and functioning the disposition of parts promptly.
- Liaising with suppliers on outstanding investigations and other quality-related requests.
- Liaising internally with relevant personnel, as appropriate.
- Generating and coordinating the completion of 8D investigation reports, as required.
- Generating concessions, permits, and product compliance-related documentation, RoHS, REACH.
- Supporting in the update and maintenance of the company conflict mineral status.
- Collecting data from suppliers on certifications and regulatory status.
- Working with suppliers to improve their performance.
- Internal audits of business processes & process improvement and development activities.
- Working with our QA and environmental team as required, based in Waldenburg, Germany.
- Supporting the QA team members in their roles and assisting in any tasks, as required.
- Contributing to the ongoing effectiveness and improvement of the quality and environmental management
system.
Training
The apprenticeship training is delivered through a combination of workplace learning and regular college attendance. This training will teach you the knowledge, skills and behaviours set out in the Business Administration Level 3 standard. On completion the apprentice will receive Business Administration Level 3 qualification. Functional Skills in Maths and English may also be required depending on current level.
On completion of the apprenticeship, there is the opporutnity for a full time position with IQD. There is also progression onto high level apprentiecship programmes or roles within the business.
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- YEOVIL COLLEGE
- Working Week
- Standard patterns 8am-4pm, 8.30am-4.30pm, and 9am-5pm. Other patterns may be available. There is flexibility with working hours.
- Expected Duration
- 21 Months
- Positions Available
- 1
- Closing Date
- Wednesday, 31st July 2024
- Start Date
- Monday, 2nd September 2024
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Problem solving skills
- Administrative skills
- Number skills
- Team working
- Willingness to learn
- Adaptable
Qualifications
- English GCSE or equivalent, grade 9-4 (Essential)
- Maths GCSE or equivalent, grade 9-4 (Essential)
About the Employer
IQD FREQUENCY PRODUCTS LTD
IQD has been a recognised market leader in the frequency control market since 1973 and is part of the Würth Elektronik eiSos group, one of the leading European suppliers of passive components. With active customers in over 80 countries, IQD offers one of the most comprehensive frequency product ranges available, from low cost commercial grade product to that used in high reliability industrial and automotive applications
- Company
- IQD FREQUENCY PRODUCTS LTD
- Location
- STATION ROAD, CREWKERNE, SOMERSET, England
- Employment Type
- Advanced Apprenticeship
- Salary
- Competitive salary
- Posted
- Company
- IQD FREQUENCY PRODUCTS LTD
- Location
- STATION ROAD, CREWKERNE, SOMERSET, England
- Employment Type
- Advanced Apprenticeship
- Salary
- Competitive salary
- Posted