Software Engineer
Job Title: Software Developer (Mid-Level Front End)
Location: Fully Remote (UK-based)
Role Type: Permanent
Salary: Upto £40,000 + benefits
Overview:
Our client is a specialist technology consultancy focused on customer experience platforms and AI-enabled delivery, who are now looking to appoint a Developer to join their growing Operations function. This role will play a key part in building customer-facing solutions, internal tooling and automation that enhances delivery capability and team efficiency.
Key Responsibilities:
- Design, develop and maintain customer facing UI components and Zendesk Guide themes.
- Build internal web tools and utilities to support configuration, workflow optimisation and AI driven insights.
- Support the development of Zendesk Messaging experiences including flows, bot behaviours and integrations.
- Create and maintain CLI tools and scripts to automate configuration, validate data and improve delivery processes.
- Develop integrations using JavaScript and TypeScript across Zendesk APIs and third-party systems.
- Collaborate with delivery teams to support scoping, implementation and testing activities.
- Document code, tools and processes to ensure scalability and long-term maintainability.
Essential Skills and Experience:
- 2+ years’ experience in a front end or web development role.
- Strong experience working with Zendesk products, APIs and associated technologies.
- Proficient in JavaScript, TypeScript, HTML5 and CSS3.
- Experience building integrations using REST APIs and working with modern web applications.
- Strong organisational skills with attention to detail and the ability to manage multiple priorities.
- Excellent communication skills with a collaborative approach to problem solving.
Desirable:
- Experience building internal developer tools, CLI utilities or automation scripts.
- Exposure to AI driven workflows, messaging platforms or chatbot development.
- Understanding of Progressive Web Applications or similar modern frameworks.
- Previous experience in a consultancy or client facing environment.
If you have strong experience with the skill set above, and the role looks like a suitable fit, and the role looks like a great fit, then please respond to this advert with an updated version of your CV, or feel free to contact me using the information available on my profile.
Please note: All candidates must have full rights to work in the UK without any current or future requirements for sponsorship.
Job Title: Software Developer (Mid-Level Front End)
Location: Fully Remote (UK-based)
Role Type: Permanent
Salary: Upto £40,000 + benefits