Head of Web Strategy & Experience

Join one of the UK’s largest privately held software companies and lead the charge in transforming our global web presence.

At IRIS Software Group, our software keeps the world running – from ensuring millions of people get paid on time to helping schools and accountants work smarter every day. Now we’re ready to elevate how the world experiences IRIS online – and we’re looking for a Director of Digital Presence to make that happen.

This is your opportunity to lead a full-scale digital transformation of our web ecosystem – shaping strategy, owning performance, and building a best-in-class user experience that truly reflects the power and potential of IRIS.

What Will You Be Doing?

A bold web strategy

You’ll set the vision for our digital presence – defining how our global websites look, feel, and perform. From the UK to the US, you’ll create a unified, high-performing web experience that supports every corner of the business.

Results that matter

You’ll take ownership of key performance metrics across all web properties – driving conversion, optimising user journeys, enhancing engagement, and ensuring fast, responsive experiences across every device.

A powerful, cross-functional team

You’ll lead and grow a talented team of content strategists, developers, UX/UI specialists and analysts – and work hand-in-hand with marketing, sales, product, and tech to bring bold ideas to life.

Tech and tools that scale

You’ll champion innovation, select the right CMS and martech tools, and ensure security, compliance and scalability are baked into everything we build.

Who Are We Looking For?

We’re looking for someone who can think strategically, lead with confidence, and deliver measurable impact. You should have:

• Proven experience leading large-scale digital/web transformation projects
• Expertise in building and optimising corporate websites for performance and conversion
• A deep understanding of SEO, UX/UI, analytics and site performance metrics
• Experience managing complex, multi-region web platforms (e.g. UK and US versions)
• Strong leadership skills, with the ability to inspire cross-functional teams
• A data-driven mindset – confident using insights to drive action
• Excellent stakeholder management and executive communication skills
• Experience in a B2B tech or SaaS environment (ideal, not essential)
• Knowledge of CMS platforms, marketing technology stacks, and agile delivery

An MBA or equivalent qualification is a bonus – but your track record speaks louder than any letters after your name.

Why Apply?

This isn’t just another website job.

At IRIS, you’ll have the chance to lead one of the most important digital programmes in our history. You’ll shape how our brand is experienced by millions of users around the world – and you’ll be given the autonomy, tools, and support to make your mark.

What’s in it for you?

A high-impact, visible leadership role

Full ownership of strategy, tools and team

A collaborative, forward-thinking culture

Flexible working and a strong focus on wellbeing

The chance to build something exceptional – and see the results

Ready to lead the next chapter of our digital journey?

Apply now and help us turn great ideas into an unforgettable online experience.