Business Intelligence Specialist (Performance and Reporting)

The Business Intelligence Specialist will work collaboratively with internal stakeholders to collate, analyse and present data and information to ensure successful delivery of performance targets within Great Places.

What you’ll be doing

• Supporting the business to accurately report performance information
• Collaborating with service owners and subject matter experts across the Group to design, develop and build appropriate tools to present routine BI analysis, supporting the Group’s Performance Management Framework and operational management of the business.
• Using data to gather greater insight and intelligence around key drivers of performance, resulting in intelligence led decision making
• Providing bespoke analysis and technical expertise through appropriate analysis and visualisation techniques such as Power BI and GIS, to support colleagues across the business with scrutinising data.
• Regularly presenting data visualisations to colleagues from across the Group

What you’ll need

• Advanced knowledge of Excel with proven capability of handling large, complex data sets.
• Experience of using a range of analytical techniques, from basic to advanced and understanding the appropriateness of use.
• Experience of Research techniques such as qualitative and quantitative data collections methods.
• Understanding of the business imperative behind accurate regulatory reporting and other compliance reporting requirements.
• Experience of cross organisational working and engaging stakeholders
• Data analysis and report writing
• Experience using visualisation tools such as Power BI

What we need from you

• A passion for customer service
• Ability to understand the business BI requirements and succinctly articulate these back to colleagues in technical roles who will be required to support.
• Excellent team player who can work flexibly to meet business requirements.
• First class attention to detail
• Excellent relationship management skills

What we need from you

• A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing
• A passion to advocate on behalf of people and communities
• A commitment to work in partnership with others for the benefit of Great Places
• A commitment to continuous learning and improvement
• Ability to work flexibly and when needed outside normal working hours to ensure service continuity
• An ability to work in uncertainty.
• To be professional and work with integrity, inclusivity and respect for diversity

What we give you in return for your hard work and commitment

• Pension ¦ DC scheme (up to 10% contribution from both colleagues and Great Places)
• WPA ¦ Healthcare scheme starts at no contribution level with £1250 of savings available per year (option to increase & add family members)
• Ways of Working¦ We offer some hybrid and flexible working
• Annual leave ¦ Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays
• Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’
• Professional fees ¦ The business pays the cost of one professional role related membership fee for each colleague
• The Market Place ¦ high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
• Wage Stream ¦ You can access savings opportunities and early access to wages
• Health and Wellbeing Initiatives ¦ Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing