IT Network Technician Apprentice
This apprenticeship provides practical experience, structured training, and mentorship from senior professionals within our Managed Service Provider (MSP) environment. You will support our network engineering team by assisting with troubleshooting, installations, and ongoing maintenance of client networks.
Role
- Assist in providing first-line support for network-related queries and issues.
- Support senior engineers in the configuration, deployment, and troubleshooting of routers, switches, firewalls, and wireless infrastructure.
- Monitor network performance and assist in identifying and resolving issues proactively.
- Help maintain accurate and updated network documentation.
- Participate in customer site visits alongside experienced engineers to gain practical on-site experience.
- Learn and apply best practices related to network security, protocols, and infrastructure management.
- Engage proactively in training sessions and achieve relevant certifications as part of your apprenticeship.
Training
Why choose our Cloud Network Specialist Apprenticeship?
QA’s Cloud Network Specialist Level 3 Apprenticeship provides a solid foundation in installing network cabling and hardware. A Cloud Network Specialist’s role is both desk-based and involves visits to clients' premises to resolve issues. Apart from installing network cabling and hardware, they may also be required to assist in the deployment and management of cloud-based services.
QA’s Cloud Network Specialist Level 3 apprenticeship programme enables the apprentice to:
- Follow a cloud-first curriculum, covering on-premise and cloud-enabled networking
- Learn about core networking principles, including network addressing, cloud, virtualisation and security
- Understand the principles, hardware, protocols and services that form part of on-premise, cloud and hybrid network architectures
- Train with QA – the largest and leading provider for both Microsoft and AWS training
- Learn technical content that aligns to, and is relevant to, employers and the market
- Learn about DevOps methodologies and the fundamentals of databases and data migration
Tools and technologies learned:
- Learners will learn to use Microsoft Azure, AWS and Google Cloud
- 90% of QA Apprentices secure permanent employment after finishing their apprenticeship
- Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- QA LIMITED
- Working Week
- Monday to Friday, 8:30am - 5:30pm with 1 hour lunch break.
- Expected Duration
- 1 Year 5 Months
- Positions Available
- 1
- Closing Date
- Wednesday, 18th June 2025
- Start Date
- Wednesday, 25th June 2025
Desired Skills
- Communication skills
- IT skills
- Problem solving skills
- Analytical skills
- Team working
Qualifications
- any subject --- x3 GCSE or equivalent, grade 4+ (A-C) (Essential)
- Maths GCSE or equivalent, grade 3+ (D or above) (Essential)
- English AS Level or equivalent, grade 3+ (D or above) (Essential)
About the Employer
IT Answers UK Ltd
IT Answers provides managed IT services, cloud solutions, and cybersecurity to help businesses boost efficiency, security, and digital transformation.
- Company
- IT Answers UK Ltd
- Location
- Shannon Court, 10 Princes Parade, Liverpool, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,000 a year
- Posted
- Company
- IT Answers UK Ltd
- Location
- Shannon Court, 10 Princes Parade, Liverpool, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,000 a year
- Posted