Infrastructure Support Engineer

A well-regarded legal group in Southampton is seeking a capable and hands-on Infrastructure Support Engineer to join their internal IT team supporting multiple businesses and sites within the group. This role suits someone who has led or contributed significantly to an IT support function, with deep experience in Microsoft Azure and Office 365 environments.

You’ll be supporting a professional user base, maintaining enterprise-grade infrastructure, and helping shape the firm’s technology roadmap.

Key Responsibilities

• Deliver high-level 2nd/3rd line support across infrastructure, networking, and cloud services

• Lead or mentor junior IT staff, fostering a collaborative and service-oriented culture

• Administer and maintain Microsoft Azure services, including virtual machines, identity, and storage

• Manage Office 365 applications (Exchange Online, SharePoint, Teams) and user provisioning

• Oversee Active Directory, Group Policy, and endpoint management (Intune)

• Monitor system performance, implement upgrades, and ensure compliance with security standards

• Collaborate with vendors and internal stakeholders on IT projects and service improvements

What You’ll Bring

• Strong experience in infrastructure support within a Microsoft-centric environment

• Proven ability to lead/guide/mentor IT support teams

• Hands-on expertise with Azure, Office 365, and Windows Server technologies

• Excellent troubleshooting skills and a methodical approach to problem-solving

• Clear communication and confidence working in a legal or professional services setting

• Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate) are advantageous

What’s On Offer

• A key role in a forward-thinking legal firm with modern infrastructure

• Opportunities to lead initiatives and influence IT strategy

• Competitive salary and benefits package

• Hybrid working and flexible arrangements

• Support for professional development and certification