Oracle Simphony Consultant
Who We Are?
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.
Required Skills & Qualifications:
- Hands-on expertise in Oracle Simphony implementation and deployment.
- Strong understanding of Oracle Simphony architecture and configuration setup.
- Configure Oracle Simphony POS solutions based on business and operational requirements.
- Perform system setup, menu configuration, tax rules, employee setup, RVC setup, and related Simphony configurations.
- Understand POS hardware setup, installation, and troubleshooting including terminals, printers, KDS, payment devices, and peripheral systems.
- Understand and support integrations between Simphony and third-party systems including:
- Property Management Systems (PMS)
- Inventory management systems
- ERP platforms
- Other enterprise applications and external systems.
- Understanding of Oracle Simphony APIs and integration mechanisms for system connectivity and data exchange.
- Support testing activities including:
- System Integration Testing (SIT)
- User Acceptance Testing (UAT)
- Functional and regression testing.
- Provide production support, issue analysis, troubleshooting, and root cause identification.
- Collaborate with technical teams, vendors, and business users to ensure successful project delivery.
- Strong IT project implementation experience.
- Work with business stakeholders to gather requirements, analyze business processes, and translate them into system solutions.
- Business analysis skills with the ability to gather and document requirements.
- Prepare and execute implementation plans, identify dependencies, manage risks, and track project deliverables.
- Prepare implementation, configuration, and support documentations and SOP's.
- Support post-go-live activities and system stabilization.
Our X-Factor
- Work ethic: You are a consummate professional.
- Aptitude: You have an innate capacity to transition from project to project without skipping a beat.
- Communication: You have excellent written and verbal communication skills for coordination across projects and teams.
- Impact: You are a critical thinker with an emphasis on creativity and innovation.
- Passion: You have the drive to succeed paired with a continuous hunger to learn.
- Leadership: You are trusted, empathetic, accountable, and empower others around you.