Apprentice Administrator
To book interpreters for ITL customers and to ensure that the interpreter is given all of the booking details by email. The purpose of the role is to ensure that all bookings are covered for ITL customers.
Role
- Answering telephone calls
- Dealing with general enquiries
- Booking interpreters for face to face and telephone appointments
- Using a database to schedule appointments
- Use of company email to respond to queries and provide booking confirmation of appointments
- General administrative duties such as filing and photocopying when instructed
Training
Business Administrator Level 3.
One day per week will be undertaking learning with our Training Provider, Skills North East.
Progression within the company.
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- SKILLS NORTH EAST LIMITED
- Working Week
- Monday to Friday 9am to 5pm
- Expected Duration
- 1 Year
- Positions Available
- 1
- Closing Date
- Tuesday, 24th June 2025
- Start Date
- Monday, 30th June 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Qualifications
- English GCSE, grade Grade 4 or higher (Essential)
- Mathematics GCSE, grade Grade 4 or higher (Essential)
About the Employer
I.T.L.(NORTH EAST) LTD
ITL have a long standing proven history of providing a high quality face to face interpreting service for over 250 languages including sign related services (BSL, lipspeaking, speech-to-text etc). ITL can provide interpreters for a wide range of situations
- Company
- I.T.L.(NORTH EAST) LTD
- Location
- DESIGN WORKS, WILLIAM STREET, FELLING, GATESHEAD, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,722.50 a year
- Posted
- Company
- I.T.L.(NORTH EAST) LTD
- Location
- DESIGN WORKS, WILLIAM STREET, FELLING, GATESHEAD, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,722.50 a year
- Posted