IT & Hardware Apprentice
You will assist in configuring and maintaining software and hardware components of our POS systems. This role involves learning to build systems using the Lolly software, preparing hardware for installations, ensuring compliance documentation is completed, managing repairs and maintenance, controlling inventory, and managing courier dispatches.
Role
- POS system configuration: Configure systems according to client specifications
- Backoffice system administration: Maintain and troubleshoot POS and Backoffice systems
- Account management: Support the setup and maintenance of customer and vendor accounts within the POS system
- Training: maintain excellent product knowledge and provide training sessions to clients and stakeholders
- Hardware preparation: Prepare hardware for installations, including setup and testing
- Compliance documentation: Ensure all compliance documentation is accurate and up to date
- Repairs and maintenance: Assist in managing repairs and maintenance of POS hardware
- Inventory control: Help manage inventory levels and ensure timely restocking of necessary components
- Courier dispatches: Manage courier dispatches for hardware deliveries and returns
Training
Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
- Learn on-premises and cloud-enabled technologies and services
- Learn technical content that aligns to and is relevant to employers and the market
- Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
- Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- QA LIMITED
- Working Week
- Days and shifts to be confirmed.
- Expected Duration
- 1 Year 5 Months
- Positions Available
- 1
- Closing Date
- Monday, 3rd November 2025
- Start Date
- Monday, 10th November 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Problem solving skills
- Team working
Qualifications
- 3 of any subject GCSE, grade 4+ (A* - C) (Essential)
- Maths & English GCSE, grade 3+ (D or above) (Essential)
About the Employer
IT'S LOLLY LIMITED
Based in Braintree, Lolly is a leading software and technology firm in the hospitality sector producing a wide range of state-of-the-art technology solutions including robot waiters, facial verification, mobile apps, EPoS and payment solutions. Our mission is to make technology simple, by implementing the best solution, incorporating the most reliable intuitive technology and to follow this with first class after-sales customer care. We are one of the leading omni-channel retailers across the UK, but more than that, we are a great place to work. We value you and your development. We pride ourselves on giving our team members the opportunity and continued training and development to enable them to progress their personal and professional skills. Our aim is to create a fun and creative environment, where your success is paramount to ours and you are given the right tools, support, and platform to achieve your goals. More than that, we want every team member to be happy in their work and feel they can contribute and add value to the business.
- Company
- IT'S LOLLY LIMITED
- Location
- 3 FREEPORT OFFICE VILLAGE, CENTURY DRIVE, BRAINTREE, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,000 a year
- Posted
- Company
- IT'S LOLLY LIMITED
- Location
- 3 FREEPORT OFFICE VILLAGE, CENTURY DRIVE, BRAINTREE, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,000 a year
- Posted