Business Analyst

We have a fantastic opportunity for a Business Analyst to join our growing IT ecommerce team at an incredibly exciting time! 

Collaborating with internal and external parties, the role will manage cross-project workstreams whilst cultivating exploratory methods of team productivity and best practice. Gathering and analysing company data to identify needs and recommend solutions.

KEY ACCOUNTABILITIES

• Collaborate with stakeholders to elicit, analyse, and document business requirements for IT projects, ensuring alignment with organizational objectives
• Work closely with IT technical teams to translate business requirements into functional specifications, ensuring that proposed solutions meet both business and technical needs
• Take part in communication and training sessions to support the adoption of new processes or systems, addressing user concerns and ensuring smooth transitions

• Line managing, leading, and developing the Business Analyst team. As a line manager, you will be responsible for creating a positive culture which recognises success, rewards results, and develops and drives high performance to retain talent.

KEY SKILLS

• Excellent verbal and written communication skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders
• Strong analytical and problem-solving skills, with the ability to critically evaluate information, identify patterns, and propose innovative solutions to business challenges
• Proven ability to work effectively in cross-functional teams, build relationships with stakeholders at all levels, and facilitate consensus in decision-making processes
• Flexibility to adapt to changing priorities and requirements in a fast-paced environment, as well as willingness to learn new technologies and methodologies as needed
• Excellent communication skills, be personable and confident, and can build fantastic working relationships with colleagues at all levels
• Comfortable working as part of a team in large projects, managing what comes with a fast-paced environment. Moreover, we're looking for someone dynamic, proactive and adaptable

QUALIFICATIONS / KNOWLEDGE / EXPERIENCE

• A Lead or Senior Business Analyst who has managed direct reports
• Strong understanding and experience in business analysis skills, techniques, and practices.

Alongside this we can offer you:

Best Place to Work 2025? Supportive and collaborative team Company car and fuel card (Field roles)?? Healthcare and cash back plans? 15% discount in our stores and 30% discount in our group restaurants Partner discounts Subsidised on site restaurant and Costa (Head Office) Mental, physical and financial wellbeing support