Business Analyst

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for acommitted and passionate Business Analyst to join our growing business.

Purpose of the role:

Collaborating with internal and external parties, the role will manage cross-project workstreams whilst cultivating exploratory methods of team productivity and best practice. Gathering and analysing company data to identify needs and recommend solutions.

In this role you can expect to:

• Collaborate with stakeholders to elicit, analyse, and document business requirements for IT projects, ensuring alignment with organizational objectives
• Work closely with IT technical teams to translate business requirements into functional specifications, ensuring that proposed solutions meet both business and technical needs
• Take part in communication and training sessions to support the adoption of new processes or systems, addressing user concerns and ensuring smooth transitions

• Line managing, leading, and developing the Business Analyst team. As a line manager, you will be responsible for creating a positive culture which recognises success, rewards results, and develops and drives high performance to retain talent.

You should apply if you have:

• Excellent verbal and written communication skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders
• Strong analytical and problem-solving skills, with the ability to critically evaluate information, identify patterns, and propose innovative solutions to business challenges
• Proven ability to work effectively in cross-functional teams, build relationships with stakeholders at all levels, and facilitate consensus in decision-making processes
• Flexibility to adapt to changing priorities and requirements in a fast-paced environment, as well as willingness to learn new technologies and methodologies as needed
• Excellent communication skills, be personable and confident, and can build fantastic working relationships with colleagues at all levels
• Comfortable working as part of a team in large projects, managing what comes with a fast-paced environment. Moreover, we're looking for someone dynamic, proactive and adaptable

QUALIFICATIONS / KNOWLEDGE / EXPERIENCE

• A Lead or Senior Business Analyst who has managed direct reports
• Strong understanding and experience in business analysis skills, techniques, and practices.

Alongside this we can offer you:

Best Place to Work 2025? Supportive and collaborative team Company car and fuel card (Field roles)?? Healthcare and cash back plans? 15% discount in our stores and 30% discount in our group restaurants Partner discounts Subsidised on site restaurant and Costa (Head Office) Mental, physical and financial wellbeing support