Pre-Sales Technical Consultant

Location: London (1 day a week in the office)Salary: £40,000 - £50,000 Reporting to: CEO

A fast-growing, London-based healthtech SaaS company building an AI-powered platform that automates complex, admin-heavy workflows within clinical trials and regulated research environments.

Their technology is already live and used by enterprise customers to remove manual processes, improve compliance, and accelerate delivery across the full clinical trial lifecycle. The business is VC-backed, growing steadily, and combines deep technical expertise with strong domain knowledge in healthcare and life sciences.

They are hiring a Junior Pre-Sales Technical Consultant to sit alongside the sales team and support enterprise deals from a technical and product perspective.

This is a client-facing, technical support role, not a sales or development position. You will not prospect, close deals, or carry a target. Instead, you will act as the technical authority in sales conversations, owning product demos, explaining complex concepts clearly, and ensuring prospective customers understand how the platform fits their workflows and requirements.

The role is well suited to highly technical or academic candidates (e.g. MSc / PhD backgrounds) looking to move from academia or research into commercial tech, with strong support to learn the commercial side on the job.

• Attend sales calls alongside Account Executives as the technical subject-matter expert
• Run engaging,in-depth product demos for a range of stakeholders, including:
  • Clinical Operations
  • Researchers
  • Technical and non-technical buyers
• Explain complex technical concepts clearly and confidently to mixed audiences
• Translate customer pain points into clear product capability discussions
• Support RFPs, technical Q&A, security questionnaires, and solution proposals
• Respond to advanced product and technical questions accurately and promptly
• Support post-demo follow-ups with technical clarification and documentation
• Gather structured product feedback from prospects and customers
• Act as a bridge between customers, the commercial team, and the development team
• Contribute to product positioning, road-mapping discussions, and customer-driven insights
• Work closely with marketing on technical content (e.g. demos, webinars, collateral)
• Stay informed on relevant regulations (e.g. GCP, GDPR, 21 CFR Part 11), data science, AI, and healthtech trends

This role does not involve prospecting, closing, or owning revenue targets. It is a technical sales-support role.

• Recently completed or near completion of a Master's or PhD
• Academic or technical background in:
  • Engineering
  • Computer Science
  • Scientific or research-based disciplines
• Strong technical aptitude with excellent communication skills
• Interested in moving from academia or research into a commercial tech environment
• Comfortable presenting and speaking with senior external stakeholders

• Exposure to clinical trials, research operations, or regulated environments
• Familiarity with:
  • Clinical trial tools (e.g. CTMS)
  • Data-heavy SaaS platforms
• Any experience supporting SaaS demos or pre-sales activity
• Awareness of AI / ML applications in healthcare or life sciences

• Highly articulate - able to explain "complex things simply"
• Confident and credible in client-facing situations
• Curious, coachable, and commercially aware
• Calm under pressure
• Enjoys working as part of a close-knit, fast-moving team