Apprentice Business Admin Level 3

To provide information, advice and access to services provided by the School to parents/carers, governors, community groups, members of the public and other agencies, dealing with requests for help and intervention, seeking guidance from and working in conjunction with senior/qualified professional staff on more complex requests.

• To provide prompt and effective information, advice and access to services provided by the School to parents/carers, governors, community groups, members of the public and other agencies, dealing with requests for help and intervention, seeking guidance from and working in conjunction with senior/qualified professional staff on more complex requests.
• To give advice and guidance as appropriate, making decisions regarding individual visitors/callers in terms of the advice and information provided, liaising with other staff within the school and assessing the level of urgency.
• Undertake reception duties, answering routine telephone and face to face enquiries and signing in visitors.
• Assist with pupil first aid/welfare duties, looking after sick pupils, liaising with parents/staff etc.
• Assisting with arrangements for visits by school nurse, photographer etc.

ADMINISTRATION

• Provide routine clerical support e.g. record and circulate messages to other members of staff, photocopying, filing, scanning, faxing, emailing, complete routine forms, sort and distribute mail, ensuring supplies of internal forms are kept well stocked.
• Maintain manual systems.
• Basic data inputting of computerised records/management information systems.
• Undertake typing, word-processing and other IT based tasks.
• Undertake routine administration, e.g. registers/school meals.
   

RESOURCES

• Responsible for the safe keeping of office equipment and secure storage of supplies.
• Operate office equipment e.g. photocopier, computer.
• Maintaining stock and supplies and prepare information to help in the processing of orders.
• Support senior members of staff in the collection and recording of school dinner money and other routine financial administration.

OTHER

• Use good common sense and initiative in all matters relating to the conduct and behaviour of individuals, groups of pupils and whole classes; the correct use and care of materials by individual and small groups of pupils, the safety, mobility (if required) and hygiene and well being of the pupils.
• Preparing refreshments and clearing away.
• Receiving and escorting visitors around the School.
• To be responsible for reporting building maintenance in accordance with health and safety requirements.

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Team working
• Initiative
• Non judgemental

• Maths and English GCSE, grade C/4 or above (Desired)