IEP Application Support Analyst
Job summary
We are looking for an enthusiastic and dedicated Application Support Analyst to join the Imaging team at Imperial College Healthcare NHS Trust for a part time, 14 hours a week position. The post holder will work as part of the RIS PACS Team managing the day to day administration and management of the Imperial College NHS Trust Sectra IEP (Image Exchange Portal). The use of the IEP supports quick and secure electronic transfer of diagnostic images and reports between NHS Trusts and some authorized Institutions without the need for production of CDs.
The post holder will act as a point of contact for Clinicians, Imaging staff and external Trust teams to ensure swift resolution of any issues they may have with the transfer of images and reports. They will also be responsible for providing training on the IEP system and processes to Imperial Healthcare NHS Trust clinical teams and their support team members as well as Imaging staff as required.
The IEP (Image Exchange Portal) post is currently based at St Mary's Hospital but the successful applicant will be expected to travel to all Imperial College NHS Trust Hospital sites (e.g. Charing Cross, Hammersmith and St Mary's Hospitals) when required.
If you are interested in this role, please write no more than seventy words within the supporting statement as to why you think Imperial College Healthcare NHS Trust will meet your professional ambitions. Failure to do so will result in the application not being considered.
Main duties of the job
o Day to day administration/management of IEP and when required other Imaging applications.
o Provide application guidance & support and issue / problem resolution for IEP and when required the Diagnostic Cloud.
o Management of relationships with 3rd parties.
o Maintain systems (IEP and when required Diagnostic Cloud) reference data.
o Creation and maintenance of application support documentation.
o Maintain and update the existing and new user's database on IEP.
o To develop and maintain Standard Operating procedures (SOP's) for the IEP.
o Lead testing of new IEP connections for the Imperial College Healthcare NHS Trust sites.
o Be responsible for auditing, fault reporting, troubleshooting and maintenance of the IEP system.
o Provide training for use of IEP and Diagnostic Cloud including IEP with anyone requests as and when required.
o Provide cover for the Diagnostic Cloud Support Analyst during periods of absence as required.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education
- Degree or Equivalent Experience in a Health Sciences or IT-related field, or demonstrable work to an equivalent level.
- Project Management Qualification
Experience
- Experience of working in a highly integrated environment
- Evidence of having worked to documented standards
- An excellent understanding of the patient journey and the key challenges Trust clinicians face with respect to use of systems
- Experience of working in an large NHS Trust
- Experience of Supporting IEP
- Experience of using and administering a RIS and PACS system
- Understanding of a Hospital Patient Administration and Order Communications system
Skills
- Experience of Application Support role in the NHS
- Knowledge of legislation regarding NHS Data Protection, specifically GDPR 2018
- Understanding of and adherence to legislation regarding NHS Data Protection, specifically GDPR 2018 relating to clinical data
- Proven Issue/Problem investigation and resolution skills
- SQL or equivalent skill
- Knowledge of DICOM and HL7
- Working knowledge of MS Office products i.e MS Mail, MS Excel, MS word etc.
- Have knowledge of RIS and PACS technology and where these technologies fit in a Modern Imaging Department.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Imperial College Healthcare NHS Trust
Address
Trustwide
London
W12 0HS
Employer's website
https://www.imperial.nhs.uk/
- Company
- Imperial College Healthcare NHS Trust
- Location
- London, United Kingdom W12 0HS
- Employment Type
- Permanent
- Salary
- £37259.00 - £45356.00 a year
- Posted
- Company
- Imperial College Healthcare NHS Trust
- Location
- London, United Kingdom W12 0HS
- Employment Type
- Permanent
- Salary
- £37259.00 - £45356.00 a year
- Posted