Cloud Architect

Title: Cloud Architect
Salary: £50k-£80k
Location: Chesterfield (remote)

Key Objective:

Manage and expand the companies Cloud services within our existing and target customer base. Collaborate with our Sales team to convert identified opportunities into impactful, outcome-driven solutions that benefit our customers. Employ a consultative approach to understand and evaluate customer needs, and work with our broader team and partner community to deliver repeatable business solutions, thereby enhancing the profitability of our Cloud business.

Key Responsibilities:

• Opportunity Conversion: Collaborate with Sales Teams, Pre-Sales, and External Partners to convert Cloud-driven opportunities into sales.
• Trusted Partnership: Establish the company as a competent and trusted provider of Cloud Solutions, driving growth in our monthly billed consumption services.
• Promotion and Delivery: Promote the company as a provider of tailored Cloud Solutions. Develop and ensure successful delivery of projects by the engineering team.
• Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager.
• Opportunity Management: Oversee opportunities from inception through to support provision, ensuring accurate and achievable expectations with all parties.
• Customer Engagement: Attend customer meetings to progress and close business, presenting technical and commercial benefits tailored to the audience.
• Documentation: Prepare and manage Solution and Statement of Work (SoW) documentation, ensuring accuracy and quality.
• Education and Promotion: Educate and promote the benefits of Cloud Solutions within the Sales community.
• Vendor and Partner Alignment: Ensure alignment with company Vendors and Partners for consistent solution delivery.
• Team Development: Maintain and expand personal skills and knowledge. Collaborate with the Pre-Sales Team to enhance overall team confidence and capability.
• Pipeline Management: Manage and grow the Cloud opportunity pipeline, reporting on conversion rates, profitability, and performance to management.

Individual Development:

• Process Improvement: Develop and implement improved processes and automation for increased role effectiveness and scalability.
• Skill Enhancement: Expand core Cloud offerings and customer base share through enhanced skills and accreditations.
• Strategic Partner Network: Maximize the value of our Strategic Partner Network and promote Cloud offerings within the Sales community.

Key Results:

• Improved Conversion Rates: Enhance penetration and conversion rates for Cloud opportunities.
• Increased Profitability: Boost profitability and sustainable business from Cloud solutions.
• Cloud-First Approach: Promote a 'Cloud First' strategy with new and existing customers.
• Customer Retention: Increase customer retention through additional Cloud services and solutions.
• Sales Capability: Enhance the Sales community's ability to pitch and sell Cloud solutions.
• Customer Success: Contribute to customer success and profitability.
• Market Recognition: Position the compaany as a leading provider of Cloud solutions and services.

Outcome Goals:

• Increased Share of Wallet per Customer
• Higher Average Profit per Customer
• Expanded Scope for Additional Cloud Business per Customer
• Improved Conversion Rates

Performance Metrics (Evaluated Every 6 Months):

• Conversion and Growth in Cloud Services (70%)
• Cloud Solution Penetration within Account Management and Customer Base (20%)
• Self-Development (10%) (weighted at 80% during the first three months for onboarding and enablement)

Join us and play a pivotal role in transforming how our customers leverage Cloud solutions to achieve their business goals. Apply now to be part of our dynamic team by submitting your CV.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.