IT Service Desk Analyst - GBP 32000

IT Service Desk Analyst - GBP 32000
Role - IT Service Desk Analyst
Location - Birmingham
Salary - £26,000 - £32,000

We are looking for an IT Specialist to deliver 1st and 2nd line support to join an ITIL based Service Desk Team in a Logistics Firm.

If you have an appetite to learn, with a can-do attitude and are literate in IT, then you are in the right place. Being a single point of contact for employees, customers, and business partners - you will handle a wide range of requests as part of the role.

Essential skills:

* ITIL Foundation
* IT Service management
* Windows 10, Server 2008/2012,2016
* Active Directory
* Office 365
* DNS, DHCP, TCP/IP
* Azure cloud infrastructure
* HP MSA SAN experience
* HP Server and networking hardware
* MDM

Desirable skills:

* Understanding of supply chain & freight
* MS SQL / SSIS / SSRS
* PowerShell
* Applications :
* MS Visio, MS Project & Altova Mapforce.

If you think you could be a good fit for the role, either apply directly or send your full CV to Thomas . craig @ intechnologygroup . com.

ITIL - Windows - Active Directory - Office 365 - DNS - DHCP - TCP/IP - AZURE - SAN - Networking - SAN - SQL - PowerShell

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.