IT Support Engineer

Role: IT Support Engineer
Sector: Manufacturing
Location: West London
Salary: £28,000 + Amazing Benefits!

About the company:

My client is a world leader in Sensors, Safety, Vision, Measurement and Microscopes. Founded 1974, they have experienced rapid growth and is now a comfortable Billion-dollar business.

They have been listed on Forbes' Top 100 lists every year since its inception and they work with clients worldwide, including the main blue-chip manufacturers.

Package & benefits:

• Starting Salary - £28k + Area Allowance
• Quarterly Bonus
• London-living allowance
• Advanced Company Pension
• Life Cover
• Private Healthcare (including subsidised Gym Membership)
• Full Expensed Travel and Accommodation

What you will do:

• Managing and providing support for IT equipment and phones used by all staff members.
• Acting as the primary point of contact and providing assistance for any IT-related issues that arise.
• Overseeing IT infrastructure and security measures across their offices in the UK & Ireland.
• Handling the ordering and inventory management of IT and phone equipment, among other responsibilities.
• Installing IT workstations using software distribution methods, including PC systems, laptops, operating systems, and company-specific software.
• Assisting with troubleshooting and resolving issues related to various Microsoft components.
• Contributing to various IT projects such as the development of the company intranet and the implementation of new systems.
• Providing basic-level support and management for network infrastructure.
• Managing Active Directory, Exchange, Windows 10 / 11, and Office365, with escalation to third-line support when necessary.
• Engaging in IT supplier-related activities, including procurement tasks.

Culture fit:

• Attention to detail and logical
• Excellent written and spoken English
• Interest in project work
• Flexible and resilient
• Optimum time management and able to effectively prioritise tasks
• Proactive
• Strong analytical skills
• Problem-solving skills, creativity
• Team and service-oriented
• Willingness to learn
• Integrity: The role requires appropriate handling of confidential, sensitive information

Required experience and qualifications:

• Degree educated (IT or Business/IT Related
• Able to effectively analyse and communicate data and software
• Experience in a similar role is desirable
• Must hold a full UK driving licence

If this role is of interest to you, apply now to be immediatley considered for an interview!

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.