Business Analyst

Business Assurance

Contract and FTE

Birmingham or Bristol (Hybrid)

Must have Six Sigma Green belt

Must have experience in PL/SQL

Job Description:

What I'll be doing – your accountabilities

• Business engagement across a wide range of CFU stakeholders.

• Perform product end-to-end assessments and risk and control reviews.

• Establish expectations with CFU and provide insights to influence CFU decisions to drive better business outcomes.

• Understanding of processes and systems along with commercial insight on new products to define and recommend new or amend appropriate coverage and controls, and ensure they are executed.

• Carries out root cause analysis and root cause management at CFU level (working with Control Operations and Recovery)

Skills & Experience you would be expected to have

Skills & Mandatory Experience

Significant Telco Experience in Assurance roles

Business Assurance Knowledge – strong grounding in business / revenue assurance concepts and methodology

• Risk management

• Governance and compliance

• Measuring process effectiveness

Data Discovery & Analysis – Expert in analytical data analysis and problem solving, and data reconciliation experience.

• Ability to articulates high¬ level commercial impact of complex assurance activities to senior stakeholders

• Financial analysis and insights

• Data management

• Knowledge in PL/SQL

Product & Business Knowledge – have subject matter expertise and knowledge of a range of BT processes, systems and product offerings

Engagement

• Strong communication/Influencing skills stakeholder management at D & C level.

• Customer excellence

• Improvement focused

• Planning and scheduling

Hands-on experience in Microsoft package skills (Excel, PowerPoint, Visio, etc.)

Desirable Skills

• BQF LP+ or Six Sigma Green belt+