Business Analyst

Hi,

Business Analyst (Telemetry)

FTE

Bradford/Leeds (Hybrid)

Note: Candidate must have strong experience in Telemetry. Please apply only if you have strong experience in Telemetry

Description:

• Elicit, analyse, and document business, functional, and non functional requirements for the new telemetry system.

• Conduct detailed as is and to be process mapping across operational, engineering, and control room functions.

• Document data flows, alarm workflows, device behaviours, and integration touchpoints with systems such as RTS, SCADA, AOC, asset management, and data platforms.

• Develop use cases, user stories, acceptance criteria, and backlog items for the programme’s delivery framework.

• Facilitate workshops, discovery sessions, and playback sessions with diverse stakeholder groups.

Operations Telemetry Expertise

• Analyse telemetry data behaviours including alarms, polling, protocols, and asset performance indicators.

• Work closely with telemetry engineers, OT architecture, and network controllers to understand existing challenges and optimisation opportunities.

• Support alarm rationalisation, telemetry standards development, and future state design.

• Assist in defining device, communications, and data requirements for new telemetry architecture.

• Ensure requirements reflect operational reality across regional sites, treatment works, pumping stations, and network assets.

Stakeholder Engagement

• Build strong relationships with operational teams, control rooms, SCADA teams, OT/IT, project delivery, and external vendors.

• Facilitate clear communication between operational experts and technical solution teams.

• Manage expectations, challenge constructively, and ensure decisions are well evidenced and documented.

Programme Support

• Support vendor evaluations, design review sessions, and solution validation.

• Assist with testing planning, including UAT, field validation, and telemetry signal verification.

• Contribute to change impact assessments, training readiness, and transition planning.

• Ensure solutions align with Yorkshire Water’s strategic objectives, regulatory commitments, and resilience needs.

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Skills & Experience Required

Essential

• Strong proven experience as a Business Analyst within technical, operational, or OT environments.

• In depth experience with Operations Telemetry, SCADA, remote monitoring, sensors, RTUs, PLCs, or data acquisition systems.

• Experience delivering BA work within large-scale system replacements or transformation programmes.

• Strong capability in:

o Requirements engineering

o Process modelling (BPMN)

o Data and system flow mapping

o Gap/impact analysis

o Workshop facilitation

• Ability to translate operational needs into clear, actionable system requirements.

• Confidence engaging with engineering teams, field technicians, and operational controllers.

• Excellent communication, documentation, and analytical skills.

Desirable

• Experience in the water sector or other regulated utilities.