Business Process Analyst

Required Qualifications

Education

• Bachelor's degree in Engineering, Business Administration, Operations Management, Information Systems, or related discipline.
• MBA preferred.

Experience

• 5–10 years of experience in Process Excellence, Business Analysis, Operational Transformation, Consulting, or Continuous Improvement roles.
• Experience within Financial Services, Banking Operations, Payments, Capital Markets, or Shared Services preferred.

Required Skills

Process Excellence

• Lean
• Six Sigma (Green Belt/Black Belt preferred)
• Process Re-engineering
• Value Stream Mapping
• Root Cause Analysis
• Continuous Improvement

Business Analysis

• Requirements Gathering
• BRD and Functional Specification Development
• User Story Creation
• Process Documentation
• Gap Analysis
• Stakeholder Management

Analytics & Tools

• Advanced Excel
• Power BI/Tableau
• SQL (preferred)
• Visio/Lucidchart
• JIRA/Confluence
• Power Platform

Automation Knowledge

• RPA (UiPath, Automation Anywhere, Blue Prism)
• Workflow Automation
• AI/Generative AI Use Cases
• Process Mining (Celonis preferred)

Leadership Competencies

• Strategic Thinking
• Problem Solving
• Analytical Mindset
• Influencing Skills
• Change Leadership
• Executive Communication
• Customer Focus
• Results Orientation