Business Process Analyst
Required Qualifications
Education
- Bachelor's degree in Engineering, Business Administration, Operations Management, Information Systems, or related discipline.
- MBA preferred.
Experience
- 5–10 years of experience in Process Excellence, Business Analysis, Operational Transformation, Consulting, or Continuous Improvement roles.
- Experience within Financial Services, Banking Operations, Payments, Capital Markets, or Shared Services preferred.
Required Skills
Process Excellence
- Lean
- Six Sigma (Green Belt/Black Belt preferred)
- Process Re-engineering
- Value Stream Mapping
- Root Cause Analysis
- Continuous Improvement
Business Analysis
- Requirements Gathering
- BRD and Functional Specification Development
- User Story Creation
- Process Documentation
- Gap Analysis
- Stakeholder Management
Analytics & Tools
- Advanced Excel
- Power BI/Tableau
- SQL (preferred)
- Visio/Lucidchart
- JIRA/Confluence
- Power Platform
Automation Knowledge
- RPA (UiPath, Automation Anywhere, Blue Prism)
- Workflow Automation
- AI/Generative AI Use Cases
- Process Mining (Celonis preferred)
Leadership Competencies
- Strategic Thinking
- Problem Solving
- Analytical Mindset
- Influencing Skills
- Change Leadership
- Executive Communication
- Customer Focus
- Results Orientation