Telecom Product Manager

Job title: Telecom Product Manager

Job type: 6 - 12+ Months Contract

Location: Osterley, UK

Job Description-

• Responsible for the Product Management of their product area/remit in the ART, and hence the liaison and engagement with the relevant Senior Product Owners in the Squads

• Responsible for and oversees the work developed across the multiple Squad within their remit in the ART

• Leads ART level analysis and refinement of Features for the pipeline of demand that they own

• Prioritizes Features for their product areas, and defines the product roadmap and goals

• Works closely with the RTE and System Engineer/Architect to refine features prior to PI planning and ensure that relevant dependencies are managed

• Overall accountability for functional quality of the Features of their product area/remit in the ART and functional approval that It meets business/customer needs for release. Responsible for defining Feature Acceptance Criteria, carrying out Feature UAT when required and confirming the completion of Features for their product area/remit in the ART

• Guides Feature creation and priorities Features prior to PI Planning, and accepts Features by acting on the customer’s behalf during the PI

• Communicates progress to relevant stakeholders, who may be in other Portfolios or in teams outside of the model

• Works with Senior Product Owners to define Feature requirements and Story definition

• Participates in ART level ceremonies e.g. ART Backlog Review, PI Planning, and primarily facilitates the PO Sync

• Leads engagements with UX/UI Designers, and oversees the execution of CX strategies and adherence to CX standards and best practices within the ART

• Guides Feature creation and priorities Features prior to PI Planning, and accepts Features by acting on the customer’s behalf during the PI

• Ideate and shape new features that deliver the objectives of the ART, or raise wider capabilities to the Product Director for prioritization

Minimum Requirements-

• Strong analysis skills, with experience of creating customer journeys across voice and digital channels

• Proven communication, leadership and influencing skills

• Experience working with technology and ability to facilitate communication between business and technology Squads

• Experience in data analysis and using this information to generate and enhance user experiences

• Demonstrate the ability to create great UX balanced with complex legislation