Implementation Specialist (French Proficiency)
Role Summary:
- Experience: 7 to 10 years
- Work Location - Any one of the following locations:United Kingdom/Netherlands/Norway/Denmark/Sweden/Finland (Note: Candidate should be willing to work from the selected location)
- Language speaking: French must (speaking proficiency required)
Implementation Specialist Role:
6+ years hands-on experience in implementation and configuration at a range of global institutions.
Excellent coding & analytical skills with desire to learn and develop new technologies.
Experience in collaboration & ability to work closely with multiple stakeholders.
Exposure to e-Invoicing/ERP implementation will be added advantage.
Excellent verbal and written communication skills.
French speaking European nationals required.
About the Role:
As an Implementation Specialist you will: Act as a specialist in large, cross-functional software implementation team that specialises in e-invoicing solutions. You'll run product demonstrations, deliver end-user and super-user training whilst configuring the software to meet their requirements. Use your analytical, project management and problem solving skills to test client software implementations. Troubleshoot issues and ensure that project plans are running to the required timelines and within budget. Resolve customer support issues by working with clients directly and collaborating with internal teams (such as product, sales and support) on a range of pre-sales software demos, and prospectively scoping client needs. Design, develop, and document project deliverables according to timelines and budgets.
About You
You're a fit for the role of Implementation Specialist if your background includes: An interest in software and how it is implemented and configured at a range of global institutions. An understanding of basic coding with the desire to learn and develop your skills within a software setting. An analytical mindset. You may have gained this through your academic studies or wider interest in coding, economics or project management. A collaborative attitude, able to work closely with colleagues at various levels of seniority and communicate sometimes complex solutions to international clients. Excellent communication skills in both English and French, able to deliver the highest level of customer service to our clients.