Infrastructure Backup & Storage Administrator - Wokingham

Job Title: Infrastructure Backup & Storage Admin

Location: Wokingham, UK - Hybrid - 3 days a week
Type: Contract - Inside IR35

Your Responsibilities:

• Excellent stakeholder management at all levels
• Ability to challenge senior stakeholders and say no' politely
• Leadership qualities: ability to mentor junior personnel and provide guidance on work packages
• Ability to work with little or no guidance
• Attention to detail in all aspects of the analysis and ability to draw conclusions quickly in a limited timeframe
• Ability to balance multiple tasks without a negative impact on quality
• Experience of working effectively both individually and as part of highly productive teams in an Infrastructure/Application ITIL-based support environment
• Appreciation of business-critical Real Time systems
• Strong verbal and written communication skills
• Candidate must be able to pass National Grid's background vetting process

Essential Skills/Knowledge/Experience:

• Veritas NetBackup installation, support, and management
• Implementation and management of HP Enterprise Storage (3Par) as well as management across Nimble and NetApp platforms
• Implementation and management of SAN fabrics, Switches, and components
• Enterprise storage hardware and software fault resolution in HA critical estates
• Shell script writing
• RedHat Linux v6/7/8/9 experience
• Windows 2012/2016/2019/2022 experience
• Networking protocols and topologies
• Strong skills in verbal and written communication, including the writing and reviewing of technical documentation
• Monitoring, backups, and Disaster Recovery
• Candidate must be able to achieve SC security vetting clearance

Desirable Skills/Knowledge/Experience:

• Monitoring, backups, and Disaster Recovery
• Proven customer-facing experience in an IT service role
• Proven methodical and positive approach to problem-solving
• Experience of working effectively individually or as part of a highly motivated small to medium-sized team in an Infrastructure/Application ITIL-based support environment
• Experience of supporting business-critical Real Time systems, ensuring high levels of availability through direct actions
• Demonstration of accountability to see issues through to successful resolutions
• Experience of working in a 2nd line support role; site attendance required
• Experience in technically training and mentoring colleagues would be an advantage
• A desire to expand knowledge into other domains and think outside the box
• Candidate must be able to achieve SC security vetting clearance