Product Modeller/Product Modeler
Job Title: Product Modeller/Product Modeler
Location: Remote, UK
Duration: 6 months (Inside IR35)
JOB DETAILS:
Core Responsibilities
Catalog & Bundle Design: Configure complex product offerings, hierarchies, bundles, attributes, commercial catalogues, service catalogues and resource catalogues in enterprise platforms (such as Salesforce Industries, Siebel, SAP, CSG, Netcracker or specialised CPQ tools), ensuring alignment across the complete product life cycle.
CPQ & Commercial Order Management (CPQ/COM): Design and configure product eligibility, pricing, quoting, promotions, commercial rules, order capture and order decomposition to support automated Quote-to-Order and Order-to-Cash processes.
Business Logic & Rules: Define pricing rules, discounting variants, product compatibility, dependencies, fulfilment policies, validation constraints and commercial business rules governing product life cycle management.
Service Order Management (SOM): Model service specifications, service decomposition, orchestration workflows and provisioning logic, ensuring commercial products are accurately translated into executable service orders across fulfilment platforms.
Resource Order Management (ROM): Define resource specifications, resource allocation rules and fulfilment mappings, ensuring seamless orchestration between service orders and underlying network or infrastructure resources.
System Integration: Map end-to-end data flows to ensure seamless synchronisation across Digital Channels, APIs, CRM, CPQ, COM, SOM, ROM, Billing, Inventory, OSS/BSS platforms and downstream fulfilment systems.
E2E Testing & Validation: Support end-to-end testing across the entire Quote-to-Cash life cycle, including CPQ, COM, SOM and ROM processes, troubleshoot integration defects, validate orchestration flows and execute regression testing for new product releases.
Stakeholder Workshops: Lead design sessions with Product Managers, Enterprise Architects, Product Owners, Commercial teams and Engineering squads to translate commercial requirements into scalable end-to-end product, service and resource models.
Key Requirements & Skills
Domain Knowledge: Strong background in telecommunications or digital service providers with experience across Product Catalogue Management, CPQ, Commercial Order Management (COM), Service Order Management (SOM), Resource Order Management (ROM), TM Forum Open APIs and Quote-to-Cash processes.
Modelling Tools: Experience with enterprise modelling and product catalogue platforms such as Salesforce Industries, Siebel, CSG, Netcracker, SAP, TM Forum-compliant catalogues, ARIS, Jira or similar enterprise suites.
Analytical Mindset: Skilled in requirements elicitation, product modelling, service decomposition, order orchestration, mapping as-is and to-be business processes, and resolving end-to-end data flow bottlenecks across commercial, service and resource domains.
Integration Knowledge: Strong understanding of API-driven architectures, microservices, event-driven integration, OSS/BSS ecosystems, CRM, Billing, Inventory and fulfilment platforms.
Collaboration: Ability to bridge the gap between Commercial Product Managers, Enterprise Architecture, Digital Channels, Engineering, Operations and Vendor teams, ensuring consistent product definitions from product design through CPQ, COM, SOM, ROM, fulfilment and billing.