Sr. Manager, Software Development (hybrid)

Infor is looking for a talented Manager to join our Infor SunSystems team as we build momentum for our Multi-Tenant cloud solution. SunSystems is a well-established financial management solution with a depth of functionality that attracts thousands of B2B customers in multiple verticals around the globe. The solution is combined with real time analytics and is tightly integrated into Infor’s Technology platform.

SunSystems R&D is hiring an experienced manager with project / agile leadership skills to manage and lead a team of engineers based in Farnborough, to work side by side with the rest of the organisation currently based in Farnborough, UK, Hyderabad, India and Shanghai, China. This is a cross-discipline team, including Software developers and DevOps specialists, working on delivery of new features, product modernisation and maintenance work for our SunSystems and Query & Analysis products.

The Software Manage r works as part of the development / R&D leadership team, alongside 6 other managers, reporting to the Director of Development. This role incorporates leadership/line management responsibilities, as well as project / release management aspects.

They work closely with the local HR, Recruitment and Facilities teams in Hyderabad to support the needs of the team. The Manager, SunSystems Hyderabad will be a full member of the R&D Leadership team, in order to represent the Hyderabad team and co-ordinate with activities in other countries. The successful candidate will have a strong technical background, and will be involved in technical discussions, problem solving and incident management, but at this stage in their career is unlikely to still be hands on with software or technical tasks. The SunSystems Hyderabad team is currently scaled to 10 team members, plus the manager but it is possible this team will grow more in future. We have currently recruited around half of the team.

A Day in The Life Typically Includes

• Working with the SunSystems R&D leadership team and with the R&D Director to build strategy, deliver communications and provide leadership in the IBU R&D team.
• Working closely with each team member to ensure that the Manager creates an environment in which the team can do their best work. This will include setting clear objectives, all aspects of line management, removing impediments from the team, advocating for the team and representing them in the wider organisation.
• As a member of the development / R&D leadership team, you will be an active participant in department strategy, department management, communication and co-ordination of leadership across the whole R&D team, working with peers in the UK, China and India.
• Take ownership of our release management and governance work for the product as a whole, ensuring we meet high standards of consistency and control, working with Infor central governance team, Cloud Operations and Support team to co-ordinate product releases.
• Work with architects, development leads and QA to shape the content and planning of releases including product feature releases and critical fix releases.
• Work with Product Owners and Scrummasters to align release processes with our agile Scrum-based development activities.
• You will guide and coach the members of the team, supporting their development and helping them with onboarding, development and growth, building their motivation and helping them to build successful long-term careers at Infor.

What You Will Need:

• Strong experience and skills in line management and leadership and ability to dynamically and effectively lead and manage a team of up to 10 individuals with diverse technical skills based in Farnborough, UK in a hybrid working pattern.
• Broad background in the development and release of software products. You may have come from a release management / project management background, or perhaps have more experience in agile delivery. You will understand how software is built, deployed and maintained.
• Experience working with corporate release governance under a formal development process (likely ISO27001), with ownership of formal process and experience of delivering the artifacts associated with software releases (e.g. Release notes, QA reports, Deployment Approval).
• Experience working in or with teams running Agile (pref. Scrum) and iterative development practises.
• Strong written and verbal communication skills in English.
• Enthusiasm and ability to collaborate well with others, including remote teams
• Professional pride, drive and curiosity, a diligent self-starter that keeps up to date with best practise and keeps your skillset sharp.
• Strong problem resolution skills

What Will Put You Ahead?

• Experience with enterprise-level applications (e.g. financial, ERP) will be beneficial.
• Knowledge of cloud, and experience with enterprise applications running in cloud.
• Ability to take on incident management – calm and well-organised under pressure, able to adapt leadership style as required to different situations.
• Customer focused mindset, with the ability to understand end user requirements and consider how users work with software that you develop.
• Understanding of Accounting/Reporting/Financial applications, or experience with or exposure to Infor SunSystems and Query and Analysis, beneficial but not required.