Lead Product Manager

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.

We're an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.

We are home to over 14,000 colleagues across 30 countries and are a member of the UK's FTSE 100 group of leading public companies. We're thrilled to have earned the #3 spot in Glassdoor's Best Places to Work 2025 UK list, a recognition based solely on reviews by those who know us best - our current and previous colleagues.

In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa's many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

This role is based in our 5 Howick Place Office in London Victoria.

The Lead Product Manager on the Product Management team will collaborate with commercial leaders to shape product offerings for Lead & Campaign Analytics, including designing and launching new products and features to provide tools for businesses to find and follow up on leads and opportunities to develop new business.

Through these products, the Lead Product Manager will ensure a high-quality, streamlined customer experience which enables our customers to maximise their ROI from event exhibitions, sponsorships and media campaigns. They will work closely with internal stakeholders from One Informa, marketing, sales, product, delivery, engineering, data analytics and other departments as well as with our commercial and vendor partners, to deliver a digital experience commensurate with our first-class events and content.

• Shape the product backlog by gathering requirements and documenting features for the One Informa Lead & Campaign Analytics workstream to produce successful commercial outcomes across three key product areas:
  • Lead Insights – Informa's flagship B2B lead intelligence product
  • Audience Data Enrichment – industry-specific data overlaid onto event audiences
  • Digital Campaign Analytics – reporting and insights for MMS campaigns
• Work closely with the Commercial Product Lead to support the development of the product vision and creation/prioritisation of roadmap items, ensuring the roadmap aligns with broader team and company goals
• In support of the Commercial Product Lead's rollout goals and plan, manage and prioritise the backlog, communicating roadmap changes and impacts to business and technology stakeholders and partners
• Work closely with the Product Design team to explore product ideas and concepts so they can be prioritised and designed to align with the vision and strategy
• Develop a deep understanding of our existing internal applications, third-party applications, internal data and integrations. Synthesise that understanding with knowledge of customer needs and market opportunities to create technology solutions to solve user needs
• Manage a high-performing, collaborative team of Product Managers and Senior Product Managers
• Communicate clearly and crisply with leadership stakeholders and drive alignment across multiple teams and organisations through formal operational processes and informal communication
• Collaborate with delivery, engineering, and other product leaders to create unified single-product and multi-product roadmaps, allowing for dependency management and individualised roadmap views by business units
• Collaborate with delivery, engineering and solution architecture to design, build and launch software efficiently and effectively, with an eye to optimising our cross-functional ways of working
• Maximise the value of Informa's first-party data and identify unique industry data sets to find new ways to monetise those data sets (data-as-a-service, subscriptions, scalable research products)
• Work with commercial leaders to develop data acquisition strategies to complement existing data sets and achieve business goals
• In collaboration with business stakeholders and commercial product leadership, establish success metrics for user engagement and product performance to demonstrate the value to our customers and internal stakeholders
• Use metrics and user feedback to guide product continuous improvement
• Balance customer needs with resource constraints and roadmap timelines
  

• Entrepreneurial, innovative and customer-centric mindset
• Experience in event technology product management and/or complex, integrated digital products, with a focus on data integration and customer experience
• Extensive experience in Product Management, with progressively senior roles and strong experience with partner/vendor implementation models
• Experienced in managing product managers
• Experience in driving data and data visualisation product strategy
• Understanding of the technical architecture of data pipelines, warehousing and data management systems such as Microsoft Azure, Amazon Web Services, SQL and ETL processes
• Experience working in the agile scrum delivery methodology
• An outstanding ability to analyse problems and apply quantitative analytical approaches
• Experience driving decisions using qualitative and quantitative data
• Adaptable, agile and speedy, with a willingness to take calculated risks, mitigate those risks, and learn from the outcome
• High EQ and social awareness when working both internally and externally
• Ability to translate and communicate data into concise, insightful, and actionable recommendations
  

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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