Oracle Practice Engagement Director - Retail, CPG - UK/Europe
If your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you. If you are interested in being part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued, take a moment and explore the below job opportunity. As part of our Oracle Practice Sales team for the EMEA region, you will play a key role in building and cultivating relationships and opportunities within existing as well as prospective clients, selling Oracle ecosystem services and solutions. You will work as a trusted advisor and position Infosys as a partner of choice for Oracle related work. You will work with Infosys industry new‐logo sales / GTM as well as client partner teams to expand Oracle business across EMEA. You will have the opportunity to collaborate with some of the best talent in the industry to create innovative, high‐quality solutions to meet our clients' business needs. As the Practice Engagement Director, you will be responsible for all client interfaces within a group of accounts across the CPG, Retail and Logistics (CRL) industries in the EMEA region. You will work with the wider market‐facing and delivery team to build the portfolio and account plans and deliver business growth and client management for the Oracle ecosystem of services and solutions.
- Client Relationship Management: Manage relationships with operational personnel – those directly involved with the client's presence.
- Business Development – Build a strong account portfolio for Oracle and drive revenues by being the owner of the entire Opportunity Management Cycle: Prospect‐Evaluate‐Propose‐Close. This involves identifying business opportunities, selling concepts to the client where required and influencing the client to give additional business based on demonstrated solutions and capabilities.
- Proposal Development: Conduct research and analysis, create proposals/pitches, validate estimates/effort, deliver client presentations and negotiate with clients.
- Client Delivery Assurance – assure the client of Infosys commitment and collaborate with the Delivery Managers to address all people or infrastructure related issues that may be affecting the delivery of the project vis-a-vis the specific client.
- Account Planning and Governance – responsible for client Management processes within the Oracle Portfolio – Plan‐Sell‐Deliver‐Manage. Build account‐level plans – with details of the relationships required, the opportunities that have to be chased, and the revenue expected from such opportunities.
- GTM Oracle Solutions – Take go‐to‐market solutions sponsored by the Oracle practice and CRL industries. Work closely with the Solutions Leaders to build tailored solutions/pitches for the target accounts and drive the revenues and delivery of these solutions to the account scope.
Please note: This description does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
- 15+ years’ experience with strong sales/relationship management/account management experience.
- Must have led client‐facing consulting or sales engagements in Retail, CPG and Logistics.
- Understanding of Oracle ecosystem of products such as ERP, HCM, CX, Supply Chain, Analytics, Cloud Infrastructure and platform services.
- Strong Business Development and Client Management experience.
- Track record of interacting and building relationships with CXO level client contacts.
- Track record as Engagement/Relationship Manager growing and nurturing client relationships.
- Global Delivery Model experience desirable.
- Wide variety of IT and business consulting engagement experience.
- Strong leadership, interpersonal, communication and presentation skills.
- Hands‐on experience with proposal creation and leading proposal presentations.
The job entails travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
Infosys is an equal opportunity employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender or other attribute covered by equal opportunity legislation. Infosys is proud to be an equal opportunity employer.
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