2nd Line Technical Engineer - M365, VMware, Infrastructure - Surrey - £30,000 - £35,000

2nd Line Technical Engineer - M365, VMware, Infrastructure - Surrey - £30,000 - £35,000

Are you ready to step into a role that is massively backed by training and development?

Do you want to be part of an established, growing MSP that will invest into your future?

Are you someone who thrives in a fast-paced, client-facing support environment?

Our client is hiring multiple 2nd Line Technical Engineers to join their expanding service team. This is a hands-on technical role with, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a strong career path in IT.

Key Skills:

• Delivering 2nd Line support
• Supporting Microsoft 365 environments - Intune, SharePoint, Exchange, Teams
• Supporting 1st Line colleagues and acting as a mentor for more junior engineers
• Logging tickets, creating documentation, and contributing to the internal knowledge base

Requirements:

• MSP background - advantageous
• Experience with Microsoft 365 admin, Windows OS, basic networking, and endpoint security
• VMware
• Storage & Backup
• Networking
• Strong customer service mindset - confident, friendly, and proactive

This is a brilliant opportunity for someone who enjoys working in a lively MSP environment, and is serious about career progression. If you're a 2nd Line Engineer with the right attitude and technical grounding, They will help you build the rest.

2nd Line Technical Engineer - M365, VMware, Infrastructure - Surrey - £30,000 - £35,000