3rd Line Support Engineer - Azure, Azure Networking, 365 - Leeds - Hybrid - £45,00

3rd Line Support Engineer - Azure, Azure Networking, 365 - Leeds - Hybrid - £45,000 - £50,0000

Do you want to join an MSP focussed on your development?

Do you want to join a business with a track record of progressing people from Support to Project Engineering?

Fantastic opportunity to join a leading Technology MSP in a key 3rd Line Support Engineer role, where you will take responsibility for supporting multiple client environments. This role has become available due to internal promotion in the Project Engineering team, and the same path will be on offer for you.

We need someone who is well skilled across the Microsoft Technology stack, mainly Azure, and then surrounding networking, Virtual Networking, Wifi, VPN, VLAN. Looking for someone who is keen to learn and grow with lots of opportunities to progress and develop, and plenty of training and career progression available.

The role is hybrid with an office-based in Leeds, there will be flexibility, but ideally 2-3 days home v office, this can be discussed further. They run a close know and collaborative team and it would be great if you could help to mentor and develop some of the more junior member of the team whilst in the office.

Requirements:

• Knowledge and technical understanding of Microsoft 365 and general business IT systems.
• Specialised knowledge/certification in more than one field of IT systems eg networking, server infrastructure, Azure, web services.
• Experience of leading problem management, service change or implementation, or project delivery.
• Experience using ConnectWise, or another ITSM tool, eg ServiceNow, Remedy, or Autotask in a service and project capacity.
• Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA's incident Management, Service Request Fulfilment and Change Management.

3rd Line Support Engineer - Azure, Azure Networking, 365 - Leeds - Hybrid - £45,000 - £50,0000