Project Engineer - M365, Azure, Intune

Here’s a brilliant opportunity to join a highly respected Microsoft Gold partner MSP, delivering managed services to some of their high-value, key clients. This is a visible, senior support role where you’ll handle escalations, and act as a technical mentor within the business.

Key skills:

• Strong skills across Microsoft technologies – Azure, M365, Intune, AAD, Exchange, Entra
• Proven Project Engineering - installs, upgrades, migrations.
• Proven 3rd Line support experience in a busy MSP or IT Services environment
• Confidence dealing with major incidents, escalations and tricky support issues
• Comfortable with scripting (e.g. PowerShell) and endpoint management tools
• A clear, confident communicator who enjoys solving problems and helping others
• Happy being office-based (5 days per week during probation, then 4 days in)

Duties and Responsibilities:

• Working alongside professional services during project transitions and onboarding
• Helping junior engineers develop – peer reviews, guidance, and knowledge sharing
• Creating and updating internal documentation and best-practice procedures
• Representing the technical team in client conversations and internal reviews
• Acting as the final escalation point for complex tickets and service desk issues
• Leading troubleshooting for Azure, Microsoft 365, Intune and endpoint services
• Taking ownership of major incidents and problems – including post-incident analysis

This is a role for someone who enjoys taking ownership, solving high-impact issues, and playing a senior part in the service desk. If you’re looking for a technically stimulating role in a business that genuinely values training and development – get in touch!