ServiceNow Lead Developer (United Kingdom)

Job Title: Tech Lead CSM Portal ( front end dev)

Location : 100% Remote (UK, France, Poland, Portugal, Spain)

Long term contract

Technical & Functional Experience:

  • Good product roadmap awareness
  • Knowledge of FSM or ITAM is a plus
  • Excellent knowledge of Workspaces, UI Builder, Flow Designer
  • Excellent knowledge of Portal development ( dev Front end) ( Customer Portal or employee center potal)
  • Strong Experience of integrations with 3rd party tools (scripted APIs and Integration Hub)
  • Excellent knowledge of the ServiceNow Platform and its core features (main applications, shared capabilities, CMDB…).
  • Portal management and customization (with practical experiences)
  • Excellent knowledge of Case, Incident and Request management, Service Catalog definition and setup with practical experiences
  • 8+ years Hands-on ServiceNow CSM and Portals experience.
  • Agile Methodology: Experience of working in SCRUM.
  • Testing strategy and execution
  • Specification writing: ability to clearly document the technical solution including the high level design and the troubleshooting guide
  • Strong problem-solving skills
  • Good understanding of release management and code versioning best practices
  • Knowledge of ITIL processes
  • English: Excellent.
  • Excellent communication: need to be able to talk to technical and non-technical audiences
  • Proactive: propose help and assistance in problem solving, detect issues and propose solutions, have a creative approach and propose improvement strategies.
  • Team player: you will be a key asset to the team and need to be willing to support and jump in when things get complicated
Company
Innova Solutions
Location
Guernsey, UK
Hybrid / WFH Options
Posted
Company
Innova Solutions
Location
Guernsey, UK
Hybrid / WFH Options
Posted