EPR Change Manager
Job summary
Are you an experienced EPR Change Manager with prior EPR Oracle Millennium implementation experience who understands the clinical, operational and safety implications of introducing digital workflows into live hospital services?
We are looking for experienced change professionals with critical EPR experience, knowledge and skills, who have a passion for improving services and patient care to come and join us in delivering EPR transformation across our organisation.
Working with teams across the organisation, you'll champion positive change, manage risks and challenges, and keep patient outcomes at the heart of everything you do.
If you have the confidence and skill mix to drive change initiatives from planning through to implementation, engaging stakeholders, developing change and training plans, supporting new ways of working, and ensuring successful adoption of improvements we would welcome your application.
Main duties of the job
Lead and deliver change management activities across complex programmes, ensuring new ways of working are successfully implemented and embedded. Working closely with stakeholders, you will assess impacts, develop change and readiness plans, support training and communications, manage risks and issues, and drive engagement to minimise resistance. The role is responsible for monitoring progress, benefits realisation and sustainability, while ensuring patient care and the patient perspective remain central to service and workflow improvements.
About us
As a growing company, Innovate has a range of benefits and opportunities to enable individuals to grow and experience a range of new challenges. Innovate has a commitment to develop staff and provide a supportive work life balance.
At Innovate, we are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We recognise the benefits of transferable skills and a desire to learn. We encourage anyone who is interested in this role to get in touch, even if you do not meet all stated criteria.
Company Benefits
- Employee Assistance Programme
- Vivup staff benefits platform
- Enhanced maternity pay
- Generous annual leave package
- Flexible working
- Access to staff networks
- Volunteer leave
- Long service recognition scheme
- Buy and sell annual leave option
Please note, we may close this vacancy earlier than the stated closing date if we receive a high number of applications.
Job description
Job responsibilities
Apply a structured change management methodology and lead change management activities with key responsibilities for:
- Planning and organising a broad range of complex activities, including influencing and adjusting plans to align project and operational wider plans and strategies.
- Implementing new ways of working, facilitating collaborative working and capacity planning.
- Development and delivery of relevant impact assessments, plans, processes and materials to enable the change i.e. business readiness assessment, change sustainability plans, new processes, benefits realisation plans and tracking.
- Support the implementation of Change plans and monitor progress of plans against success criteria and maintain alignment to business case as relevant.
Input, and support training requirements e.g. create learning/training plans and materials.
Manage stakeholder engagement and communications in terms of change management, set up advocacy and mobilise change agents or champions as required.
Lead stakeholder engagement and communication initiatives and identify and help to address any resistance.
Core responsibility for ensuring patient care is considered within change management plans/ activity and that the patient perspective as a key driver in continuous improvement.
Responsible for reporting on delivery of Change Workstreams, project change activities and BAU initiatives as required.
Influence and design services relating to patient care and patient/workflows, including administrative and operational workflows which have a direct impact on provision of services.
Act as an effective change agent in the delivery change workstreams and activities.
Will be responsible for risk and issue management related to change activity and outcomes.
Person Specification
What we are looking for in our people
- Strong project management and organisational skills.
- Good understanding and demonstrable knowledge of benefit management and change role within it.
- Able to work well under pressure and with complexity and ambiguity and can flex to changes in business focus.
- Able to define problems and evaluate new concepts and ideas and identify recommendations and solutions.
- Ability to influence others and move toward a common vision or goal.
- Flexible and adaptable; able to work in ambiguous situations
- Strong analytical skills with experience of assessing the impact of change.
Experience
- An experienced EPR Change Manager with prior EPR Oracle Millennium implementation experience who understands the clinical, operational and safety implications of introducing digital workflows into live hospital services.
- Proven track record of working within major change or transformation programmes to effectively manage and delivery change.
- Experience and knowledge of change management principles, concepts, methodologies and tools; able to advise on, and utilise a good practice approach to business change.
- Experience in stakeholder management on complex/sensitive programmes, and able to influence and gain buy-in to enable change to happen through others.
Qualifications
- Educated to degree level or equivalent experience delivering major change programmes.
- Relevant change management qualification, and/or equivalent experience.
Employer details
Employer name
Innovate Healthcare Services
Address
Warwick Hospital
Lakin Road
Warwick
Warwickshire
CV34 5BW
United Kingdom
Employer's website
https://www.innovatehs.co.uk/