IT Asset Manager
Job summary
Innovate Healthcare Services are seeking a dynamic and experienced leader to manage our Logistics Asset Team, driving excellence in asset management across the company.
The ideal candidate will have a proven track record in operational leadership and asset lifecycle management, with the ability to motivate a high-performing team in a fast-paced and evolving environment. They will be responsible for streamlining asset recording processes, implementing robust access controls, and ensuring accurate inventory of IT assets. Working closely with ICT and key stakeholders, they will align asset strategies with organisational goals, mitigate risks, and embed service excellence throughout.
Main duties of the job
Reporting to the Head of ICT Service Operations, they will be responsible for ensuring that we deliver a prompt, efficient and positive logistical experience for each and every one of our customers, each and every time.
They will oversee the technical provisions of Logistics to ensure that Innovate consistently deliver the exceptional levels of service we promise. The key elements of the role encompass: -
Capacity Management
Continual Service Improvement
Stakeholder Management
Customer success engagement
Asset Management
Reporting and Documentation to management and our customers
About us
As a growing company, Innovate has a range of benefits and opportunities to enable individuals to grow and experience a range of new challenges. Innovate has a commitment to develop staff and provide a supportive work life balance. Innovate is a staff led company, with a mission to provide the best technology solutions and support to our Trusts.
At Innovate, we recognise the benefits of transferable skills and a desire to learn. We encourage anyone who is interested in this role to get in touch, even if you do not meet all stated criteria.
Travel between our sites will be required for this role.
Please note, we may close this vacancy earlier than the stated closing date if we receive a high number of applications.
Job description
Job responsibilities
Operational Leadership
Lead, develop, and motivate a high-performing team of Asset administrators
Manage the Logistics asset team to ensure a streamlined and dedicated audits of all assets are being conducted and recorded on our master asset database
Manage the overall motivation and performance of the Asset team within an environment of change seeking to maximise their contribution in relation to forecasted work and overall resource commitments.
Manage, mitigate, and report on risks they may come of managing assets and the team
Strategic Planning and Execution
Manage and streamline our processes to improve the overall recording of all assets.
Implementing strong access controls to ensure that only authorised personnel have access to IT assets
Work with the Head of ICT Service Operations and with the ICT configuration and logistics manager in the delivery and recording of the assets across all our stakeholders
Asset Management
Maintain a comprehensive inventory of all IT assets, including hardware, software, licenses, and contracts. Ensure accurate and up-to-date records.
Oversee the entire lifecycle of IT assets, from acquisition to disposal. Develop and implement procedures for tracking and managing assets throughout their lifecycle.
Ensure service improvement and service excellence are fully embedded in our overall culture.
Work alongside our customers and build effective working relationships with key stakeholders to understand strategic and operational business requirements.
Strive to achieve high customer satisfaction through our service offerings to demonstrate that Innovate's customer service provision is of high quality.
Implement quality control measures to ensure the proper functioning and maintenance of IT assets. Develop and enforce standards and procedures for asset management.
Work closely with other departments, including IT, finance, and procurement, to align asset management activities with organizational goals.
Person Specification
What we're looking for in our people
- Proven leadership experience in a logistical environment, with a track record of setting high standards and positively influencing peers and colleagues.
- Ability to take initiative, guide others through complex challenges, and contribute to a culture of excellence and accountability.
- Experience mentoring junior team members and supporting knowledge sharing across the team.
- Brings people together with a supportive and inclusive approach, fostering a positive team environment and encouraging open, consistent communication.
- Works effectively as part of a wider team, contributing to shared goals while respecting and leveraging the strengths of others.
- Applies logical thinking and creativity to identify root causes and implement effective, sustainable solutions.
- Approaches tasks with structure and precision, ensuring reliability and consistency in delivery.
- Willing and able to travel across sites in Warwickshire as required, supporting operational needs wherever required.
- Always demonstrates patience, respect, and professionalism prioritising the user experience and building trust through every interaction.
- Enhance the quality of service and overall experience for our customers by efficiently managing and resolving ICT incidents.
- Committed to taking proactive steps to enhance service delivery.
- Excellent organisational and analytical skills.
- Proven experience in IT asset management, procurement, or a related role.
- Strong understanding of IT asset lifecycle management and best practices
Employer details
Employer name
Innovate Healthcare Services
Address
Warwick Hospital
Lakin Road
Warwick
Warwickshire
CV34 5BW
Employer's website
https://www.innovatehs.co.uk/
- Company
- Innovate Healthcare Services
- Location
- Warwick, United Kingdom CV34 5BW
- Employment Type
- Permanent
- Salary
- £39768.00 a year
- Posted
- Company
- Innovate Healthcare Services
- Location
- Warwick, United Kingdom CV34 5BW
- Employment Type
- Permanent
- Salary
- £39768.00 a year
- Posted